5 Reasons Why Lawyers Need a Virtual Mailbox

If you’re a lawyer in 2021, then you probably know how important it is to stay connected. With access to so many resources online, it’s easier than ever to stay in touch with clients, manage paperwork, and schedule meetings.

But what about those documents you need to receive in the mail? As a lawyer, you know that some documents need to be handled in a physical format. A virtual mailbox service enables you to view, manage, and share physical mail no matter where you are in the world. With this convenient and secure service, you won’t need to worry about missing an important piece of mail again. 

What is a Virtual Mailbox?

A virtual mailbox is a digital service that allows you to manage your mail from a secure online platform. When you sign up for a virtual mailbox, you receive a secure physical mailing address where your business will receive mail. Once the mail has arrived at the secure address, a registered agent will scan and upload your mail to a digital platform where you can view it in a matter of seconds.

Here are the top five reasons why virtual mailboxes will benefit your professional life.

#1 Stay Organized

Lawyers have to handle an enormous amount of paperwork. Each client has their own set of documents that need to be meticulously processed and may require time-sensitive attention. Plus, since some forms need to be filled out online, you may be dealing with a confusing mixture of physical and digital documents. 

A virtual mailbox helps simplify the scramble by storing digital copies of the physical documents you receive in the mail in an accessible place. Gone are the days of searching stacks of paper for a specific envelope. With a virtual mailbox, all the important information is at your fingertips, allowing you to stay productive and net more billable hours.

#2 Access Your Documents from Anywhere, at Any Time 

Since all your mail is available through a secure online platform, you can view your documents from any location across the globe. On a business trip in Europe but need to access your mail? All you need to do is log in. With remote work becoming a more common phenomenon, it’s crucial to have the flexibility to work from anywhere. 

#3 Maintain a Professional Impression

Many lawyers choose to save money by not establishing a brick-and-mortar law practice. While this is a great way to cut expenses, it deprives your business of a permanent mailing address. Although some professionals remedy this dilemma by using a personal address or PO box for business correspondence, this solution might seem unprofessional to potential clients.

Virtual mailboxes give you the freedom to work remotely while still maintaining a permanent business address. Your virtual mailbox address is a real physical address, usually located in an office building suite. Having a permanent business address lends legitimacy to your law practice, while also ensuring you maintain your personal privacy. 

#4 Uphold Security

As a lawyer, you’re often dealing with sensitive material. In some cases it would be disastrous for you and your client if documents were lost or fell into the wrong hands. Instead of feeling paranoid about receiving important mail at a PO box or on your front porch, you can rest easy by using a virtual mailbox. 

Virtual mailboxes operate out of secure, legal, locations. All mail is stored is a safe physical space and is only handled by registered agents who have gone through a thorough training process. From there, mail can only be accessed via your secure online account. If necessary, you can schedule a mail pickup to gather documents in person.

#5 Handle Mail More Efficiently

Virtual mailboxes don’t just offer the ability to view digital copies of mail. They also provide services that deal with mail once you’ve finished processing it. 

Need to shred an important document? Virtual mailboxes often offer complimentary shredding services so you can dispose of sensitive information or get rid of junk mail without the hassle of shredding it yourself. 

Need to forward mail to a client? With your virtual mailbox, you can also forward any physical mail to another address. This saves time and money by eliminating the need to visit the post office, and expediting the shipping process. 

Establish Your Virtual Office with Amata Law Office Suites

At Amata Law Office Suites, we’re proud to provide the Chicago area (and beyond) with competitively priced virtual law offices. From virtual mailbox services to phone answering and client intake services, our streamlined virtual process makes it easy to establish your online business in a professional environment. 

Plus, when you go virtual, you can set up your business from anywhere in the world. We cater to clients all over the country looking to set up their law practice in a community-based environment that focuses on connecting lawyers to the resources they need.

Discover our virtual offices in Chicago.

Outsourcing Paralegals: Why Lawyers Don’t Need Legal Assistants In-Office

With today’s reliance on technology, and the prevalence of working remotely, it’s more common for law offices to outsource paralegal assistance. Utilizing video call capabilities, secure document sharing platforms, and instant professional messaging services, it’s easier than ever to work together even from thousands of miles away.

There are many reasons why law offices choose to outsource their paralegals. Whether it’s meeting budget goals, increasing flexibility, or promoting client satisfaction, outsourcing can open new doors for your business.

Here are some of the top reasons why more lawyers are choosing to outsource their paralegal support in 2021.

What Services Do Paralegals Provide?

Paralegals are responsible for handling administrative duties, client interviews, legal research, and drafting documents among other obligations. Although they aren’t lawyers, they are well-versed in legal procedures and provide capable support to a firm’s top performing attorneys. 

Some of the most essential paralegal responsibilities include:

  • Legal Research – Paralegals may be responsible for case-related research tasks like researching facts and gathering further evidence. They also need to be well-versed in the current law, and research any annual changes or amendments. 
  • Administrative Duties – Instead of having your top attorneys handle emails and calls, outsource these responsibilities to a paralegal. Paralegals are in charge of setting up appointments, contacting clients, and answering emails, which frees up your attorneys to focus on the important details of their cases.
  • Client Interviews ­­– In addition to legal research, paralegals may be responsible for conducting client interviews. Paralegals have the authority to complete interviews with clients and are included in your law firm’s confidentiality policy. According to an article on Time Solv, “Even though paralegals are not lawyers, they still have professional and ethical obligations that must be followed in their dealings with law firm clients. In addition, even though outsourced paralegals are not technically employees of a law firm, they are held to the same levels of confidentiality.
  • Drafting Documents – Legal proceedings require lots of paperwork. Paralegals help streamline the process by drafting documents, organizing forms, and filing papers for future reference.

What are the Benefits of Outsourcing a Paralegal?

While it’s clear that law firms benefit from paralegal support, this support doesn’t need to come from an in-person, full-time employee. In fact, choosing to outsource your paralegals might make the most sense for a number of reasons.

Outsourcing is More Cost-Effective ­– Although paying for an external service might seem more expensive, working with outsourced paralegals is actually more budget-friendly than hiring new employees. For one thing, outsourced paralegals don’t require you to provide any benefits, payroll taxes, bonuses, or insurance coverage. An article on Forbes also emphasizes the positive impact outsourcing has on your client’s finances: “delegating less specialized work to paralegals, who are paid less than staff attorneys, also benefits a law firm’s bottom line. Depending on the ways in which clients are billed, delegating certain work to paralegals can also save clients money.”

Outsourcing Enables a Better Client Experience – Aside from the monetary benefits of outsourcing, firms who hire outsourced paralegals provide clients with more consistent support, quicker response times, and increased focus from attorneys on the important aspects of their case. Because attorneys have freedom from monotonous tasks and mindless paperwork, they are able to focus all their energy into putting together a client’s case. Paralegals are there to help support the attorneys so they can offer their clients the best service possible. 

Outsourcing Provides Greater Flexibility – Since outsourced paralegals are hired as needed, law firms can tailor paralegal support to match their workload. This is particularly helpful for dealing with a sudden increase of work around a busy time of year. Forbes describes this “scalability” as one of the key benefits of outsourcing paralegals, “the need for paralegal services varies according to the needs of the firm and its staff attorneys at any given time. It can therefore be difficult to know how many paralegals to keep on staff. Hiring too many hurts the firm’s bottom line, but hiring too few creates gaps in necessary support.”

Additionally, outsourcing paralegals is a smart move for firms on a budget. Since outsourced paralegals are only paid in proportion to the work they complete, lawyers can scale down their paralegal support to save money.

Creating an Effective Team at Amata Law Office Suites

At Amata Law Office Suites, we offer lawyers a professional law office environment. Ranging from virtual law office programs to in-person private spaces, Amata Law Office Suites caters specifically to law firms and legal practitioners looking to participate in the legal community. Our virtual law offices offer paralegal services, networking opportunities, and scalable client meeting spaces.

Practice law in a way that works for you. When you work with Amata Law Office Suites, we can facilitate paralegal solutions to help your law firm succeed.

Discover our paralegal services in Chicago.

Megan Mathias: Lawyer, Single Mom, Chicago Alderman | THE 1958 LAWYER Podcast

Megan Mathias is the Founder of LOPP Mathias Law, she represents business owners with challenges relating to corporate governance, employment issues, shareholder disputes, Family Law disputes and contract issues. Megan talks about how entrepreneurial knowledge and creating a united culture is important in building a good law firm.

She talks about how her law firm started out as a virtual service and how that benefit both the clients and lawyers. Megan also talks about how she was able to manage her time in a season where she had to juggle a lot of responsibilities. They also talk a bit also about political issues that need to be addressed and Megan’s stand as an elected Alderman.

Key moments:

  • How it’s like to start a legal office virtually (4:03)
  • Educating yourself on entrepreneurship even as a lawyer (9:03)
  • Time Management techniques – delegating tasks and investing on people (13:01)
  • Political philosophy and issues that must be resolved (16:54)

Follow “The 1958 Lawyer” on Apple Podcasts | Spotify | Google Podcasts | Sticher

MEMORABLE QUOTES

Megan Mathias

“It’s not that I’m a superwoman although there are days I feel like I had to be a superwoman to get through that. But it’s also about hiring the right people… outsourcing the things that you’re not good at. I know what I’m great at. I know what I’m not great at. I’ll still get it done but it may not be my hands on it.” – Megan Mathias

ABOUT MEGAN MATHIAS

Megan Mathias, Founder of LOPP MATHIAS LAW 

Family Law

Bio: Megan Mathias is a fierce advocate and compassionate defender of the rights of entrepreneurs, women, children, and BIPOC. After 14 years lawyering for mid to large size law firms, becoming a Partner, and winning over $70 million in commercial and family law cases, Megan knew it was time for a change. Increasingly frustrated with the inefficiencies she saw in large law firms, and not happy with their prioritization of billable hours over-delivering value and results for her clients, Megan knew she could do much better.

She decided to create her own firm, Lopp Mathias Law, driven by her values, her standards, and her integrity. To that end, Megan created an innovative and fast-growing firm of like-minded attorneys. She incorporated state of the art technology for document automation and assembly, better billing practices and alternative fee arrangements to reduce legal fees for her clients. Driven by efficiency and effectiveness, Megan also designed her firm to provide a wide array of specialized legal services through her unique Affiliate Network without the typical law firm overhead and passes those cost savings onto her clients. She is committed to being a loyal and long-term partner for her clients, as she guides them through challenging legal periods in their lives with skill and compassion.

Megan has been recognized for her sophisticated representation in trade secret and other cases involving complex e-discovery issues and forensic analysis of electronically stored information. Megan co-chairs the Seventh Circuit Council on Data Privacy and Digital Information.

Megan is dedicated to her community. She serves on the Boards of the YWCA Metropolitan Chicago, Coalition of Women’s Initiatives in Law, FLASH (Force of Lawyers Against Sexual Harassment), and the Filament Theater.

Website: https://www.loppmathiaslaw.com/

Facebook: https://www.facebook.com/LoppMathiasLaw/

LinkedIn: https://www.linkedin.com/in/meganmathias/

Have comments, questions, or concerns? Contact us at [email protected]


“The 1958 Lawyer and his 1938 Dollar” still defines the business of law…
It’s time for a change.

If you’re a lawyer, you’re familiar with the ABA article “The 1958 Lawyer and his 1938 Dollar” which gives our podcast its title, and its inspiration. That article was the start of the billable hour for law firms…And the last major change to the business of law, 70+ years ago now. Well, it’s past time for another change.

This podcast is all about bucking the status quo of the business of law. Your host Ron Bockstahler runs Amata Law Office Suites, providing law firms an alternative to the traditional fixed-cost business model that places unwanted stress on attorneys to work long hours that often-times lead to burn out, broken relationships and in many cases substance abuse. Each week he’ll discuss alternatives to the 12 hours days, endless rotation of clerks and paralegals, and the expensive offices leased to impress clients who rarely show up in person anymore. He’ll interview successful lawyers who are doing law differently, and finding a work-life balance while still running a successful firm.

Do you want to find a better way to run your law firm? It’s time for the next big change in the business of law, and you’ll get it here on The 1958 Lawyer.

More episodes of The 1958 Lawyer podcast

Discover our networking events for Chicago lawyers.

3 Considerations for Becoming a Virtual Law Firm

The COVID-19 pandemic has offered a hard reset to the legal profession. No longer are lawyers confined to big firms in big offices, and clients are happier than ever to take meetings from the comfort of their home computer. Becoming a virtual law firm comes with a host of benefits that can not only benefit your business, but makes your clients more satisfied.

But what does a virtual law firm need to succeed in today’s legal landscape? In this blog, we examine three pivotal considerations when deciding to make the switch to becoming a virtual law firm.

What is a Virtual Law Firm?

A survey conducted in an ABA Legal Technology Survey Report shows that the term “virtual lawyer” means many different things to many different legal practitioners. The most common consensus is that a virtual lawyer lacks a traditional office space. As lawyers have entered the 21st century, the common notion of a law firm has developed and evolved, particularly for solo or private practitioners.

Yet in the wake of COVID-19, the definition has once again evolved, as over 80% of law firms transitioned to working remotely some or all of the time. With this meteoric change, the way lawyers work has changed dramatically, and their tools with it. Nearly every law firm might now be called a “virtual law firm” to some degree.

The unprecedented shift towards virtual business across nearly every segment of the economy has also changed how customers engage with law firms. 

Minimum Requirements for Becoming a Virtual Law Firm

No matter how a lawyer defines a virtual law office, lawyers who use the internet to conduct business must make careful considerations around how they interact with clients. Failing to acknowledge certain aspects of your practice can put you in legal hot water, including:

  • Office Address Requirements
  • Client Engagement
  • Cybersecurity
  • Practicing Within Your Jurisdiction

Office Address

Two different types of office address requirements exist in the legal field: a physical office requirement, and an advertising office requirement. Depending on your state or jurisdiction, these requirements vary widely.

For instance, some states with an integrated bar requirement mandates a physical residence address necessary for Board of Governors elections. These are different from mailing addresses, which often don’t need to be tied down to a working space. In these cases, a physical office is mandatory.

An “advertising office requirement” is an adaptation of the ABA Model Rule 7.2(d), requiring that all legal marketing materials include the name and contact information of at least one lawyer or law firm responsible for its content. Most states have some variation on this rule.

The internet offers a robust network for expanding your client base through online advertising. By targeting online content to prospective clients, lawyers can quickly net qualified leads by leveraging digital marketing strategies based on search inquiries. Before you start practicing law virtually, ensure that you check any office address requirements in your area.

Client Engagement and Cybersecurity

At the beginning of the pandemic, the speed at which lawyers were able to adapt to a new working environment was largely contingent upon whether they were a paper-based or paperless law office.

Paperless law firms provide lawyers with tools that help streamline their day-to-day operations, such as quick retrieval of documents and electronic signature authentication, all without being present in an office setting. Not only can this help put hours back in your day, it can also be of tremendous benefit for those who work off flat fees.

To successfully pull this off in a virtual law office setting, you will need to consider how you will engage with your clients without being present in the same room. Cloud-based client portals are quickly becoming a requirement for keeping a client and their lawyer aligned on a case, provided that due diligence is taken to ensure that their information is safe from cybersecurity attacks. The Illinois State Bar Association has outlined several methods for selecting a cloud-based service provider.

Taking the time to digitize existing paper documents can be arduous, but it future-proofs your legal practice and makes it easier to serve clients in the long-term.

Practicing in Your Jurisdiction

While your practice may be virtual, your ability to practice in different states is not.  Virtual law offices need to be extremely diligent in avoiding the unauthorized practice of law, or UPL.

Even if your business is not actively soliciting clients from other jurisdictions, you can only serve clients in regions you are licensed to practice in. Marketing efforts can usually be tailored from state-to-state, but the best digital strategy you can use to ensure you can serve your clients comes from the intake process.

Whether you opt to use an online form or virtual legal receptionists, your intake process should be clear about what states you can and cannot represent. The more structured this process, the less likely you will represent a client out of your jurisdiction.

Amata Law Office Suites: Providing Tools for Tomorrow’s Virtual Law Office

With more lawyers opting out of a physical office for a virtual one, Amata Law Office Suites provides clients with all of the tools you need to succeed in today’s legal environment. We provide a community where lawyers can work side by side and access the expertise across a wide variety of specializations, which can also be accessed on a hybrid or virtual model. Come in for client meetings as-needed, or utilize our legal services to bolster your business. Virtual receptionists and contract paralegals are all a part of our services, making us the premiere legal office experience. Full program and pricing details available here.

Discover our virtual offices in Chicago.

How to Find a Virtual Legal Assistant

We Are A Full-Service Support Solution For Professionals

One of the biggest issues facing lawyers today is the accrual of billable hours. During the early days of 2020, lawyers were forced to work remotely and reconfigure their entire practice. This led to a decline in billable hours across the board, with legal practitioners struggling to make ends meet. One study suggests that most law firms were only able to net an average of 2.5 billable hours each day.

To make a profit as a lawyer, you must net as much billable time as possible. Particularly for solo or private practice lawyers, this task may be insurmountable with the tools at hand. The best way to overcome this problem is through delegating tasks to support staff. But in a world that has largely moved towards home offices, finding paralegals and secretaries isn’t as easy as it once was.

The cost of hiring staff has also risen. In a labor market where even the biggest corporations are struggling to procure talent, it takes more money and time to interview and train employees. According to the U.C. Berkeley Institute for Research on Labor and Employment, recruiting costs for a new employee can range from $2,000 to $7000, and the cost of a bad hiring decision can cost a minimum of 30% of that employee’s salary.

For lawyers working remotely that don’t have the resources to recruit new hires, a second option exists: hiring virtual legal assistants through an alternative legal services provider (ALSP). How do I find a virtual legal assistant, and what can these services provide my law firm? Read on, as we explore how ALSPs are revolutionizing the legal practice.

What is a Virtual Legal Assistant?

A virtual legal assistant offers a vital solution to the problems faced by lawyers today. Rather than working alongside you in an office, you can delegate various tasks to a decentralized team of virtual legal assistants that work with the same efficiency as in-house staff. 

Many virtual legal assistants fall into two categories: virtual paralegals, and virtual secretaries.

  • A virtual paralegal can perform the brunt of your non-billable work. Aside from routine law firm tasks, virtual paralegals can handle billing clients, document management, client communication, and more.
  • Virtual legal secretaries can handle your inbound calls and process leads that are suitable for your business. 

Hiring a virtual legal assistant through an alternative legal services provider means you can avoid the costly process of interviewing, vetting, and training your own team. They aren’t under your payroll, meaning you don’t have to pay for their benefits. Virtual legal assistants can be utilized as-needed, meaning they can hit the ground running to help provide greater time efficiencies in your practice as well as scale with your workload.

How to Find a Virtual Legal Assistant

Finding a virtual legal assistant on your own can be just as taxing as hiring an employee in-person. You’ll have to vet their work ethic, communication, project management skills, and work history. Once you’ve selected a candidate, you’ll have to spend time better spent on billable hours training them in on your process.

Alternative legal service providers like Amata Law Office Suites do all of the hard work on your behalf, so you can start seeing immediate results. Amata’s virtual legal assistant services are designed around the most pressing needs lawyers face. We charge our services by the minute, rather than by the hour, meaning you can rest assured that you are getting precisely the value you are paying for. For small practices, this can be an immense boon – you only have to pay when they are working.

Are you ready to start delegating and net more billable hours? Contact us today for more information about our services.

Discover our legal support staff for lawyers in Chicago.