What Top AM100 Law Firms Get For Law Support

Do you dream of being at an AM 100 law firm?

The benefits are fantastic. Higher salaries. Huge offices. Challenging cases that have a lot of sophisticated details. Diverse client bases.

And perhaps, most importantly, a lot of support services to help you focus on casework rather than daily tasks.

After all, you are a hotshot lawyer who can win multimillion-dollar cases.

What if you could have the vaunted support system of an AM100 firm even though you are a relatively new lawyer just starting your practice?

What support services do AM 100 law firms get?

The largest AM 100 law firms have robust in-house infrastructure to make your job as an attorney easier. They give you the technology and research tools you need (Abacus Law and access to Lexis-Nexis full-text case law) to make sure you bring your best to every case.

You are also around other high-level attorneys who offer mentoring and tutelage as you work through your career.

Other support services make your physical life more comfortable as a top attorney.

Think these things are out of your reach as a new attorney?

Think again.

Copy & Mailing Services

You can get a virtual assistant who can handle the mail for you at an office that has a physical address. Your VA can also make copies of vital documents for you, such as birth certificates or identification, when needed for your case or client intake.

Deliveries

A lot of legal paperwork is handled electronically now. But there are some things that still require physical handling, such as evidence, old photos that don’t have digital equivalents, and if clients pay their legal fees with paper checks.

Office staff can help with deliveries when you need to make them as part of the regular course of your practice.

Research

Legal research can be exhausting when you’re trying to find the right case law precedent ahead of a trial.

Lexis-Nexis is the best legal research tool out there, with comprehensive case law (full text) of every federal case and plenty of state cases going back many decades, or in some cases more than a century. Getting access to Lexis-Nexis might be easier than you think. Rather than pay hundreds of thousands of dollars for the full database, becoming a member of a university’s alumni association may give you library privileges for their Lexis-Nexis subscription.

Digging through online resources and requesting photocopies or documents from law libraries takes time.

Hiring a virtual assistant or in-office can help take care of this for you, from finding the right case law to getting access to Lexis-Nexis through a university.

Paralegals

Hiring a paralegal can give you the help you need to manage a caseload, help with new client intake, and field questions from clients when they call. A paralegal is a way to add professionalism to the office environment while helping you maintain case deadlines, filings, depositions, and answering clients’ questions when they contact you.

Paralegals are masters of organization, details, deadlines, court paperwork, and organizing your files in a way that makes sense. They can also communicate with other attorneys working on the case and give clients answers about case deadlines.

Hiring a paralegal can make a huge difference to your workload when you need it most.

Administrative Help

Office assistants, virtual assistants, and an administrative professional also help take mundane office tasks off of your hands so you can focus on the practice of law.

Administrative professionals retrieve the mail, answer emails, answer phones, manage projects, work on marketing materials, post to social media, proofread written communications and filings, and handle communications with

They can also make digital copies of documents and photos for recordkeeping.

What if you could have these same attorney support services without needing to get on with an AM 100 firm?

Enter Amata’s Lawyer Support Services

Amata is a lawyer support services firm based in Chicago. We can put you in touch with legal professionals and virtual assistants who can act as your staff, whether they are on-site or virtual.

Do you want a paralegal who has basic knowledge of cases and how to handle client intake? Amata can vet the right paralegal for you.

Do you need an administrative assistant to take some workload off of you so you can focus on cases instead? Amata has a staffing solution that can make this happen at a fraction of the cost of hiring a full-time staffer.

Amata offers on-demand attorney support services that rival what you can get by being an attorney at an AM 100 firm.

On-Demand Paralegals

Our senior paralegals have 20 or more years of experience, some with expertise in certain practice areas, when you need expert help. Others have three years or fewer in experience and are hired as paralegal assistants. We bill our paralegals based on their years of experience and areas of law where their expertise lies.

Along with paralegals, we also offer automated case management tools that can prepare a table of authorities outlining local rules and filing deadlines

Our paralegals are trained to handle:

  • Editing appellate briefs and other briefs per your notes
  • Handle the back-and-forth aspects of discovery, which can last for months
  • Draft simple complaints and motions
  • Assess and prioritize cases
  • Close on real estate transactions

What are you waiting for? If you need extra help with your caseload, assistance is only a phone call away. Pick only the type of work you need, and the team at Amata will only bill you for what you require.

Get started today, and we’ll talk about how we can help take your practice to the next level.

Discover our legal support staff for lawyers in Chicago.

Simplify Your Day With Admin Assistants

Lawyer life is hectic, and devoting time to administrative tasks diverts your attention away from working on your cases. Amata provides administrative assistant services in Chicago that will alleviate your burden. We pair you with a knowledgeable administrative assistant to handle day-to-day administrative tasks while allowing your firm to focus on more important ones. 

How Amata Can Make a Difference In Your Practice

Administrative Assistants

Amata’s administrative assistant services are available on an ongoing or temporary basis, depending on your law firm’s needs. We are committed to providing outstanding service at a reasonable price throughout the entire time you work with our team. Our trained professionals work closely with your firm and senior staff members to achieve the best possible result.

When you need us, we deliver the following administrative assistant services: 

  • Billing & data entry 
  • Binding 
  • Copying 
  • Document delivery 
  • Document translation (uncertified)
  • Document witness 
  • Electronic filing services 
  • Interpreter – on-site (call for additional languages) 
  • Interpreter – remote (on demand) 
  • Notary services 
  • Postage services 
  • Scanning 
  • Shredding 
  • Skip Tracing 
  • Translation/Interpreter Services 

Our main objective is to free up your time so that you can focus on growing your law firm, expanding your network, and serving clients. Your administrative assistant in Chicago is highly trained to produce exceptional work that meets today’s busy law firm needs.

Start a Conversation With Us Today

At Amata, we value your work as much as you do. With our administrative assistant services in Chicago, we take the guesswork out of filling support gaps. Let’s talk today by calling us at 312.924.0200 or sending us a message here. 

Why Hire an Administrative Assistant?

By providing superior administrative support, Amata’s services empower law firms. Our administrative assistants in Chicago possess a unique set of skills and experience that solo and small law firms demand. This feature ensures that you don’t waste time chasing around projects or disappointing clients.

The Power of Our Administrative Support Services in Chicago

Outsourcing your administrative services needs to Amata will help you manage your budget, reduce overhead expenses, and more. We empower your firm to meet demands without having to worry about internal staffing.

Additional advantages of working with Amata include:

  • Benefit #1. Reduced stress when handling last-minute deadlines 
  • Benefit #2. Maximizing your law firm’s bottom line 
  • Benefit #3. Creates extra time to dedicate towards your caseload 
  • Benefit #4. Access to a skilled and experienced workforce 
  • Benefit #5. Ability to tailor project specifications to your specific needs 

Amata is well-suited for a variety of individual administrative assistant projects, allowing you to maintain complete control over your workflow. We offer easy modes of communication, including messenger, text, email, phone, and video chat, so that you can seamlessly let us know how we can serve you better.

About Our Administrative Assistants

How We Compensate Administrative Assistants

We compensate Amata administrative assistants according to their experience, training, and expertise. Many of them come from working in-house and directly with lawyers. As such, they are familiar with the style, tone, and cadence at which you work.

Training Closely With Senior Staff Members

Amata may also hire administrative assistants with less than three years of experience. However, we recognize these individuals as standouts among other qualified applicants with promising legal careers. Our senior staff members work with them closely to help them gain experience for future advancement within our organization.

Prefer the Same Assistant? No Problem

Many of our clients prefer to work with the same administrative assistant throughout the time they use Amata’s services. We will match your needs with the most qualified candidate so that you engage in high-quality work while lowering your operating expenses and overhead.

Amata Works as an Extension of Your Law Firm

Dedicated Administrative Assistants

Are you tired of working with assistants on a short-term basis? Team up with a dedicated Amata administrative assistant who will become familiar with your methodologies. This allows you to focus on your craft without paying too much mind to administrative details.

Administrative Assistants On-Demand

Don’t let your caseload spiral out of control during busy periods. Work with an administrative assistant who handles stress well and can reliably complete essential tasks. Amata will find the time and resources to take some of the pressure off.

Control Your Operating Budget

Administrative assistant services are more affordable than you think. We offer our services on flat and hourly rates

so that you are NEVER caught off guard. Amata bills clients transparently and by the minute, not the hour, so that you don’t pay for more services than you use.

Let Us Stand In Line For You

Have you ever needed to make a run to the courthouse but felt crunched for time?

No problem: Amata has got your back!

We send team members to the County Clerk’s Office, Recorder’s Office, Secretary of State, Sheriff’s Office, and the Federal Building each day. Not only can we file or pick up documents, but we can also pay for copies, deliver courtesy copies, or handle any other task that comes your way.

Just let us know how we can help, and we’ll be there.

Do You Need Administrative Assistant Services in Chicago?

Our administrative assistant services are available to fulfill your standalone needs or as part of our other attorney support services. Amata serves law firms in the Chicagoland area and throughout Illinois. We empower our clients by offering services that they truly need and nothing more.

You do not have to sacrifice client and case management standards due to staffing issues. Connect with the Amata team to learn more about your options. Call 312.924.0200 to start a conversation now, or send us a message here directly and we’ll get in touch with you as soon as possible. 

Discover our legal support staff for lawyers in Chicago.

The Value Of Paralegal Services

For growing law firms, the value of a paralegal services can be clear – attorneys can increase billable hours, decreasing the cost to their clients, and increase the profitability of their law practice. Explore why below and see how how Amata helps growing law firms by offering as-needed paralegal services.

Get Competent Support

Attorneys are naturally busy, and often require adequate and competent support. And while legal secretaries provide administrative support; the paralegal provides that same administrative support while also serving as an extension of the attorney. An experienced paralegal is capable of handling   substantial legal task when supervised by a licensed attorney, which helps in building and maintaining a profitable law practice.  

Increase Billable Hours

Recent trends have shown that the average attorney spends between 2.5 and 3.5 hours on billable work per day. Assigning appropriate work to experienced paralegals allows the attorney to maximize his/her time, get more accomplished and focus on growing their practice. Experienced paralegals have the legal knowledge and organizational skills to handle very simple and complex task. Task such as client centered communication is an art. Clients want to be listened to, informed and updated on the status of their cases. This is often very difficult for attorneys to manage on their own. This is where valuable paralegal services come in.  While this may fall under the administrative support umbrella; it is a very helpful to the attorney and frees up valuable time. This also provides a very positive client-centered experience. 

 

Time Is Money

An attorney’s time is definitely money, and case research and document review are also areas paralegal services can help the attorney and save valuable time. Properly supervised paralegal can review important case documents and research case law. Westlaw and other services also help to access and review documents quickly which also saves time and resources. As you may have noticed, a paralegals role is a very important one and contributes greatly to the growth and profitability of a law practice. 

 

Delegate Drafting Of Documents

One of the most important and more complex components of being a paralegal is drafting legal discovery documents and pleadings for the attorney. This is where having an experience intuitive paralegal really adds value to a law practice. These types of documents in most instances are the very foundation of filing a case. Attention to detail and proper formatting are imperative. In addition to preparing court documents paralegals assist their supervising lawyers with closings and trials. Paralegals can help by gathering case information and organizing documents for the actual case. Attorneys spends a significant portion of their workdays on legal administrative support tasks that don’t bring in revenue.  it is estimated that attorneys spend an average of 31% of their workdays on billable work.  Delegating non-billable tasks to a paralegal, the attorney can be more productive. They will also free up more of your time to focus on billable work. 

 

Get Ahead By Using Paralegals

In today’s fast paced world, the objective is to work smarter. Using paralegal services to assist with legal tasks doesn’t just make attorneys more efficient—it also saves the attorney (and the clients) money. Paralegals bill at lower rates than the attorney, delegating certain tasks to them means a lower overall cost for the firm’s services. When these savings are passed on to clients, you deliver great service and a more positive client experience—it’s a win-win. And in today’s competitive world wins are what matters. 

Amata offers Paralegal Services because we know how important it can be to successful law firms.

Discover our paralegal services in Chicago.

Marketing for Lawyers: How to Create a Pipeline of New Clients Without Referrals

Amata is kicking off a new series to help lawyers better understand how to navigate the challenges of marketing for law firms. In partnership with Constellation Marketing, our first episode covers an in-depth overview to create something every business owner wants: a steady pipeline of clients.

Watch Here

Do you want to add 3-5 new cases every single month?

 

Learn Constellation Marketing’s methods for increasing your monthly revenue by 300% – without relying on inconsistent or low-quality referral leads. With these exact strategies, we’ve helped over 50 law firms attract the right type of clients and increase their monthly revenue 3x on average.

Trusted by 50+ Law Firms and Rated 5.0 on Google

We’re excited to partner with Constellation Marketing on this first episode of our series to explore marketing topics directly applicable to growing law firms. In our effort to provide opportunity to our clientele, we look to Constellation Marketing’s experience to help educate on what law professionals need to know in order to grow their marketing the right way.

Watch Here

Discover our legal support staff for lawyers in Chicago.

Case Assessment Legal Support Services

Amata’s case assessment support services in Chicago will handle routine office and administrative tasks required to keep a law firm running smoothly. Our services are extensive and help you gain a competitive advantage through efficiency. We work to free up your schedule so that you can focus on navigating your caseload.

Case Assessment

Types of Case Assessment Support Services Amata Offers

Small law firms handle a variety of tasks, often one after the other in rapid succession. Each legal case is unique and presents its own set of difficulties, and case assessment can become overwhelming as your caseload grows. One of the most effective ways to address this issue is to utilize paralegal services, which help reduce the back-office workload associated with each case, ultimately streamlining the law firm’s overall process.

Amata offers comprehensive case assessment support services, including:

  • Fact investigations
  • Interviewing clients
  • Organizing and maintaining case files
  • Act as liaison with local counsel
  • Drafting discovery requests and responses
  • Obtaining documents from clients or third-parties
  • Preparing document productions
  • Preparing exhibits for mediation, arbitration, depositions, and trials
  • And more

Our paralegal support services will help you achieve your law firm’s goals while building your reputation along the way. Amata’s dedication to legal excellence and professionalism ensures that you deliver a satisfying client experience throughout the time we work together.

How Our Paralegal Support Services Work

Amata provides efficient and effective paralegal services throughout Chicago, enabling you to supplement your existing staff and expand your business. We work toward providing the most seamless experience possible for your firm and elevating your practice.

Here is how your solo or small law firm can get started:

  • Step 1. Contact the Amata team
  • Step 2. Email your requests
  • Step 3. Decide if and how you want to work with our office

That’s it!

With support from paralegal team overseeing the practice’s administrative functions, you have more time to take on new cases. Your time is valuable; Don’t waste it drafting simple pleadings or handling routine tasks. Amata can help you manage your caseload from start to finish.

Superior Customer Service at a Fair Price

An overwhelmed law firm team is a stressed-out law firm. Delegate your case assignment and management needs to our office. Amata delivers reliably on paralegal support services that work for you, including:

  • Billing by the minute or hour
  • Spanish-speaking services
  • Administrative and legal services
  • Offices equipped to handle client meetings, depositions & conferences
  • Experienced personnel

Get Chicago Case Assessment Support Service Help

We are ready to learn more about how our Amata support team ca assist your practice. Amata’s paralegal services offer billing by the hour or minute. If you want to learn more about how we can help your solo or small Chicago law firm, connect with our offices today for details.

Discover our legal support staff for lawyers in Chicago.

Appellate Briefs Legal Support

Amata eliminates the time-consuming task of preparing, reviewing, and filing appellate briefs. Our appellate briefs paralegal services in Chicago’s legal and financial districts have years of experience that your law firm can trust. Additionally, we review briefs for compliance against local court rules to ensure your caseload doesn’t miss a beat.

Appellate Briefs

Trusted Appellate Brief Paralegal Services Serving the Chicagoland Area

Our legal brief writing service and court filing services in Chicago handle a wide range of paralegal work related to appeals in Illinois’ state courts, federal appellate courts, and the United States Supreme Court. Amata also proudly provides clients with exceptional virtual and cloud-based services to make your experience as seamless as possible.

General Appellate Brief Paralegal Services

You can rely on our Chicago appellate brief paralegal services to deliver on the following:

  • Copying, mailing, and preparation services
  • Conversion of documents and files to digital
  • Appellate brief template set-up
  • Court filing services
  • Checking for compliance with local rules
  • And more!

E-Brief Preparation Services for Appellate Courts

Our appellate briefs paralegal services in Chicago can assist you with various tasks in your law practice. No matter the need, we can help you move toward a more efficient law firm at a fair price.

Our knowledgeable paralegals can assist your law firm with the following:

  • Conducting research
  • Appellate brief editing
  • Appellate brief formatting
  • Appellate brief attorney e-filing services
  • Confirmation follow-ups
  • And dedicate paralegal services

We are the additional set of eyes your practice requires to review your appellate brief to ensure it complies with the court’s formatting requirements. Amata will work with your in-house team to provide seamless legal services that support your law firm’s needs.

Flexibility on Your Terms

We leave it up to you how you wish to utilize our appellate services. Amata will thoroughly review all rules to ensure you access the most up-to-date versions, including searching for any updates or pending rule changes on your court’s website. Alternatively, we can assist you in drafting the necessary motions.

Legal Assistance

Our seasoned paralegal staff handles appeals involving a wide variety of issues throughout Illinois. Amata is well-versed in each appellate court’s written and unwritten rules and is adaptable in handling and resolving unusual situations.

Our team also offers attorney filing and paralegal services that provide:

  • ADMINISTRATIVE, PARALEGAL & NOTARY SERVICES: Amata charges you by the minute, not the hour.
  • FIXED-FEE COURTESY COPIES & COURT FILINGS: Get back to doing what you do best!
  • SPANISH TRANSLATION: Meet today’s market demands for phone calls, meetings, and documents

Apart from being knowledgeable about the numerous technical procedural requirements imposed by each court, our paralegals confidently explain such requirements to our attorneys. Our staff will not hesitate to inform clients when an interpretation of a court policy is unclear or should be discussed further with court clerks to obtain clarification.

Appellate Briefs Legal Support in Chicago

Get in touch with Amata today by calling or completing the form here.

Discover our legal support staff for lawyers in Chicago.

Residential and Commercial Real Estate Closing Services

Amata offers residential and commercial real estate closing services to law firms in Chicago. Our office handles legal document preparation and processing that delivers superior service at a fair price. We take pride in providing professional legal and administrative services with years of experience behind us.

Real Estate Closing Services

We Offer Residential & Commercial Real Estate Closing Services in Chicago

Real estate paralegal support services at Amata contributes to a solo or small law firm’s efficiency by providing legal assistance to real estate attorneys. Our paralegals can handle a wide range of tasks that support efficiency and accuracy.

Real estate paralegal jobs require excellent communication skills, organizational abilities, multitasking abilities, and professionalism. Confidentiality is also critical, as these paralegals deal with highly confidential materials and case details.

Chicagoland law firms can rely on us to deliver on the following services:

  • National e-recording all real estate documents
  • Assistance with residential real estate closings
  • Due diligence reviews
  • Eviction proceedings
  • And more

We also offer excellent communication and organization skills so that you feel confident when Amata speaks with your clients. Our on-site team speaks Spanish fluently and works with translation services to assist in any language!

Advantages of Hiring Outside Help

Real estate transactions are time-consuming and complicated. By utilizing our service to manage your real estate closings, you can rest assured that they will be managed in the most efficient, cost-effective, and professional manner possible.

There are numerous advantages to utilizing an off-site closing service, including:

  • Lower overhead costs
  • No payroll taxes
  • Lower cost of equipment and supplies.

Our goal is to alleviate the administrative stress lawyers experience with any real estate transaction. Whether your client is purchasing, selling, or refinancing, the transaction should be effortless and painless. Amata is here to help.

Why Choose Amata?

Amata offers experienced paralegal assistance in various legal areas, including corporate and business law, real estate, transactional support, and more. Whether your firm requires ongoing help or on-demand support, Amata can provide the professional, trained paralegal support you need to succeed.

Other benefits of working with Amata include:

  • Spanish-speaking paralegals
  • Fixed-fee copies and court filings
  • Billing by the minute, not the hour

When you work with Amata, we ensure that our paralegal support staff possesses the necessary experience and expertise. Avoid being stuck with under-qualified or insufficient support staff that is incapable of meeting your demands. Amata will assist you in resolving your paralegal staffing challenges.

Get Residential and Commercial Real Estate Closing Services in Chicago

You’re in the right place if you’re looking for high-quality, personalized service. Amata will treat you with the respect and personal service that you deserve. We provide the highest quality paralegal services.

Experience

Allow us to put our many years of experience in real estate paralegal support that we can put to work for you. Our team prepares documents, handles all pre-closing work and file preparation, including coordination, scheduling, and communication. Our results are proven effective as a time and cost-saving measure.

Contact

Connect with our office today if you are ready to learn more about Amata’s residential and commercial real estate closing services in Chicago!

Discover our legal support staff for lawyers in Chicago.

Outsourcing Paralegals: Why Lawyers Don’t Need Legal Assistants In-Office

Most firms that outsource paralegal work don't decide to do it. They back into it.

A trial gets moved up. Someone goes on leave. A matter comes in bigger than expected. The attorney needs forty hours of document review done in a week, doesn't have forty hours, and starts looking for someone who does. That's the moment — not a strategic planning exercise, just a Tuesday where the math stopped working.

Which is why the decision usually gets made badly. Under pressure, with no time to evaluate providers, the firm picks whoever answers the phone and can start Thursday. Sometimes that works out. Often it produces work that has to be redone, and the attorney concludes outsourcing doesn't work — when what actually didn't work was choosing a vendor in ninety minutes.

In full disclosure: Amata provides outsourced paralegal support, so I have a stake in how you answer this. But I'd rather you evaluate it properly and pick someone else than hire us in a panic and leave in two months.

What are outsourced paralegal services?

Outsourced paralegal services let a law firm access substantive legal support — drafting, discovery, document review, legal research, case management — without hiring a full-time employee. The work is performed under the supervising attorney's direction, and the firm pays for hours used rather than carrying a salary.

The model has been standard in large firms for decades. What changed is that it became viable at the small-firm scale, because providers stopped requiring minimums that only made sense for firms with fifty attorneys.

What services do paralegals provide?

Paralegals handle legal research, drafting and document preparation, discovery management, client interviews, file organization, exhibit preparation, and trial support. They are not attorneys and cannot give legal advice, but they are trained in legal procedure and perform substantive work under supervision.

The core responsibilities break down roughly as follows.

Legal research. Researching facts, gathering evidence, tracking current law and any amendments that affect an open matter.

Drafting and document preparation. Legal proceedings generate an enormous volume of paper. Paralegals draft pleadings and discovery responses, organize forms, and manage filing.

Discovery management. Organizing productions, reviewing documents, building privilege logs, and tracking what's been produced and what's outstanding.

Client interviews and communication. Paralegals conduct client interviews and handle communication that doesn't cross into legal advice. They're bound by the same confidentiality obligations as any member of the firm — an outsourced paralegal is not an employee, but is held to the same standard of confidentiality.

Administrative support around the matter. Scheduling, correspondence, and coordination that would otherwise consume attorney time.

What are the benefits of outsourcing a paralegal?

Outsourcing paralegal work is generally more cost-effective than hiring, provides scalability that matches an uneven caseload, and frees attorney hours for billable work. Firms pay only for hours used rather than carrying salary, benefits, payroll taxes, equipment, and office space through the slow months as well as the busy ones.

While it's clear that law firms benefit from paralegal support, that support doesn't have to come from an in-person, full-time employee.

It costs less than hiring. Outsourced paralegals don't require benefits, payroll taxes, bonuses, or insurance coverage. The arithmetic is simple: work that doesn't require an attorney shouldn't be billed at attorney cost. Depending on how you bill, delegating that work can save your clients money too — which is a better conversation to have with a client than a rate increase.

It improves the client experience. Firms using outsourced paralegals provide more consistent support, faster response times, and more attorney attention on the substance of a matter. When attorneys aren't absorbing routine paperwork, they put that energy into building the case.

It scales. Because outsourced paralegals are engaged as needed, firms can match support to actual workload — which matters most during a seasonal spike or a trial. In twenty-four years I have never met a small firm that knew how many paralegals it needed. Caseload moves. Hire too many and you carry payroll through the slow months; hire too few and the work lands back on the attorney. Nobody guesses that number correctly, which is the actual argument for not having to.

That last point is the one small firms feel hardest. A full-time paralegal delivers roughly 173 hours a month whether you have 173 hours of work or 60. Outsourced support scales down in the slow months, which is exactly when a small firm can least afford to be carrying capacity.

And the cost of getting it wrong shows up in utilization. Clio's Legal Trends research puts solo practitioners at roughly 2.9 billable hours in an eight-hour day — about 37% of the workday captured as billable time. That gap isn’t talent. It’s infrastructure.

What tasks can an outsourced paralegal handle?

An outsourced paralegal can handle any substantive legal work that doesn't require the attorney's own judgment or physical presence — drafting, research, discovery, document review, case management, exhibit preparation, and client communication short of advice. What they cannot do remotely is anything requiring someone in the building.

That distinction is where firms get surprised, so it's worth naming.

Cannot be done remotely by anyone: court runs, Clerk's office filings, Vital Records requests, courtesy copies delivered to chambers, physical presence at trial or deposition. If a provider tells you they cover those remotely, they don't. At Amata that work is handled by on-site Chicago staff, because there is no remote version of walking a document to the Daley Center.

Should never be delegated at all: legal advice, court appearances, accepting a case, setting a fee, signing a pleading. Those are reserved to licensed attorneys, and delegating them is unauthorized practice of law with the attorney bearing responsibility.

Everything in between is fair game, and most firms delegate less of it than they could.

How do you choose a paralegal outsourcing provider?

Evaluate paralegal support outsourcing on five things: whether staff are employees or contractors, how they're vetted, how supervision is made practical, what happens when your person is unavailable, and whether the provider carries professional liability coverage. Rate is the sixth question, not the first.

1. Employees or contractors. A marketplace connecting you to independent contractors is a fundamentally different product from a firm that employs its staff. Contractors can take other work and leave without notice, and are typically not covered by the platform's insurance. Both models exist. Know which one you're buying.

2. Vetting, described in actual steps. "Rigorous screening" means nothing. Amata runs six pre-hire screening steps — trusted-source recruitment, independent verification of every past employer and school, online presence review, a structured interview with our Director of Human Resources, a minimum of two management interviews, and direct reference checks confirming employment history and rehire eligibility. Once hired, every employee signs a comprehensive NDA covering all client firms and is covered by professional liability insurance. Any serious provider should be able to walk you through theirs in comparable detail.

3. How supervision is made practical. The supervising attorney is you — that obligation doesn't transfer to a vendor. What a good provider does is make it workable: detailed work logs, matter-level reporting, and a person you can actually reach. What a poor provider does is stay vague about it.

4. Coverage when your person is out. Almost nobody asks this and almost everybody regrets it. Amata assigns both a primary and a named backup on paralegal and administrative programs, each familiar with your matters. Executive assistant engagements are personal by nature and are supported by a single dedicated assistant.

5. Professional liability coverage. Ask directly, and get the answer in writing. Hesitation on this question tells you what you need to know.

Why does paralegal outsourcing fail for some firms?

Outsourcing fails most often for three reasons: the firm had no documented processes to hand over, the attorney never actually stopped doing the work, or the engagement was chosen in a panic without evaluating the provider. The provider is usually not the variable.

No documented processes. If nothing in the practice is written down — no intake script, no matter-opening checklist, no filing convention — then bringing anyone in converts your work into a training project. Still worth doing, but months one and two cost you time rather than saving it. Write down your three most repeated processes before anyone's first day.

The attorney doesn't let go. This is the most common failure and the hardest to see from inside. The firm engages support, hands over the easy parts, and quietly keeps the rest because explaining takes longer than doing. Six months later they're paying for support and still working sixty-hour weeks, and they conclude outsourcing didn't work.

It was a panic decision. Back to the Tuesday. A provider chosen in ninety minutes under deadline pressure is a provider you haven't evaluated. If you're in that position right now, ask the five questions above anyway — it takes ten minutes and it's the difference between a fix and a false start.

What does outsourced paralegal support cost?

Paralegal support outsourcing is priced in one of two ways — hourly, or as a monthly block of hours. Amata publishes $90 an hour for paralegal support and $70 an hour for administrative support, billed in sixth-of-an-hour increments, or $2,520 a month for forty paralegal hours through Paralegal-40.

Enrolling in a program takes 32% off hourly rates, and cancellation requires one calendar month's written notice.

One thing to check when comparing providers: e-filing is paralegal work and should bill at the paralegal rate. Some providers bill it as administrative because it looks clerical. A rejected filing is a legal problem, not a clerical one.

Full arithmetic — including the break-even math against your own billable rate and the honest comparison to a full-time hire — is in the cost breakdown.

Frequently asked questions

Outsourced paralegal services give a law firm access to substantive legal support — drafting, discovery, document review, research, case management — without hiring a full-time employee. Work is performed under the supervising attorney's direction, and the firm pays for hours used rather than carrying salary, benefits, and overhead.

Drafting, legal research, discovery management, document review, exhibit preparation, case management, and client communication short of legal advice. What cannot be done remotely is anything requiring physical presence — court runs, Clerk's office filings, courtesy copies to chambers, or in-person trial support.

Usually, for firms that cannot fill a full-time seat. Outsourced support carries no benefits, payroll taxes, bonuses, or insurance costs, and scales down in slow months. A full-time paralegal delivers roughly 173 hours monthly whether the work exists or not.

Yes. Although an outsourced paralegal is not technically an employee of the firm, they are held to the same standards of confidentiality. At Amata every employee signs a comprehensive non-disclosure agreement covering all client firms and carries professional liability insurance.

Ask whether staff are employees or contractors, how vetting works in actual steps, how supervision is made practical, what happens when your assigned person is unavailable, and whether professional liability coverage exists — in writing. Evaluate rate last rather than first.

The supervising attorney at the firm, always. That obligation cannot be delegated to a vendor. A good provider makes supervision workable through detailed work logs, matter-level reporting, and direct access to your assigned staff member rather than a general support queue.

Three reasons, none of which is usually the provider: the firm had no documented processes to hand over, the attorney never genuinely stopped doing the work, or the engagement was chosen under deadline pressure without evaluating anyone. The second is the most common and the hardest to notice.

E-filing yes, and it bills at the paralegal rate rather than the administrative rate. Physical court runs, Clerk's office trips, and courtesy copies to chambers require someone in the building — Amata handles those with on-site Chicago staff rather than remote staff.

Amata publishes $90 an hour for paralegal support and $70 an hour for administrative support, billed in sixth-of-an-hour increments. Paralegal-40 provides forty monthly hours at $2,520. Program enrollment takes 32% off hourly rates, and cancellation requires one calendar month's written notice.

Faster than hiring, since there is no recruiting or onboarding cycle. Staff are already vetted and trained and are oriented to your practice as they begin. The average paralegal vacancy takes roughly eight weeks to fill, during which the work returns to the attorney's desk.

The decision worth making before Tuesday

Twenty-four years in, having supported more than 1,800 firms, the pattern I'd most want to interrupt is the panic engagement.

The firms that get outsourcing right almost always evaluated it before they needed it. They asked the five questions in a quiet week, picked a provider, and had a relationship in place when the trial moved up. The firms that struggle are the ones who went looking on the Tuesday.

You don't have to engage anyone today. But it's worth knowing who you'd call — and having asked them the hard questions while you still had the time to listen to the answers.

Talk it through with us: 312.924.0200 or [email protected]. We'll tell you honestly if what you need is something we don't sell.

Ron Bockstahler is the founder and CEO of Amata Law Office Suites, a vendor member of the Chicago Bar Association, supporting Chicago-area law firms since 2002. He co-hosts The 1958 Lawyer podcast.

Amata Law Office Suites is not a law firm and does not provide legal services to the general public. All legal support services are performed under the supervision of a licensed attorney in good standing. This article is general information, not legal advice.

Sources: Clio Legal Trends Report for lawyer utilization data. SHRM for vacancy duration. ABA Model Rule 5.3 on supervision of non-lawyer assistants.

An International Perspective: How One Attorney’s Network Expanded

Sandra Chiarlone

When international lawyer Sandra Chiarlone traveled to the United States from Italy to practice law, she immediately knew she was in for a challenge. Despite only having law experience in Europe, and a language barrier to contend with, Chiarlone was determined to make Chicago her home.

“I visited the US and came here as a nobody,” Chiarlone said. “I was a small fish in a big pond.” And it was exactly what she wanted to be.

Luckily, there was a way to make that pond feel much smaller. Chiarlone’s practice, SC International Law Offices, operates out of one of four Amata Law Offices locations and utilizes the support staff to help manage her practice.

With COVID travel restrictions loosening worldwide, the reliable support team at Amata remains a crucial piece in the growth of international law practices everywhere but especially in Chicago where most of its 700+ lawyers are based, allowing Charlione to flourish.

Reliable Legal Support Services Fit Attorney Schedules

Between juggling multiple time zones and remaining sensitive to a myriad of cultural differences, the schedule of an international attorney can be complex. Amata’s in person and virtual support services can help make working from any city feel like home.

“Amata has been very important to my career. The solutions suggested for my office have been fantastic,” Chiarlone said. “[Before COVID] I used to travel every three to four months and Amata allowed me to run my international law practice no matter where my travels took me. I rely on the wonderful staff to help me.”

Chiarlone also noted that Amata-sponsored events have helped her connect with other lawyers and grow her practice in Chicago.

“I could refer cases to colleagues and they could refer to me, I was able to expand my network through the legal community that Amata has built and the events it organized,” Chiarlone said.

Much of the work Chiarlone is involved in deals with clients who are based in the United States and have ties to Italy, or vice versa. Balancing proceedings in multiple countries requires a dedicated and reliable team, such as Amata’s team.

“When I was abroad I could count on the Amata staff for the needs I had,” Chiarlone said.

Flexibility and Support Even During the Most Unusual Times

While most of Chiarlone’s cases revolve around Italian inheritances, property management and estate planning, the past year saw a flood of clients applying for dual citizenship. In 2020, American applicants for Italian dual citizenship alone grew considerably.

This increase in demand for international lawyers as a result of the applications for dual citizenship coincided with changes in workflow due to the COVID-19 pandemic. Even with these changes, the Amata team ensured that lawyers such as Chiarlone could continue to focus on their clients and keep things running smoothly.

“It was the best during the pandemic because I could count on the staff, as I always can, with no problem,” Chiarlone said. “Now I work virtually. During the pandemic I had to meet in-person with some clients. I felt safe because of the investment Amata made to its offices. It was prompt in thinking about the safety needs of its attorneys, our clients and their personnel.”

Choice is freedom. That’s what Amata offers–the freedom to practice in a way that suits you, your firm and your clients best, and grants you a balanced life while you watch your practice flourish and grow. Learn how Amata can support your business by filling out the form below.

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Managing Staff as a Solo Attorney

At some point, small and solo law firms will have to deal with hiring or managing a team outside of themselves. While managing staff as a solo attorney presents a unique set of challenges, it is ultimately a sign of success: your business has grown and is thriving. However, time is of the essence: it takes work to build out your team, and you may be banking on time you can’t afford to spend on recruitment, training, and management.

In this blog, we highlight strategies solo attorneys can leverage to ensure that they are able to build out their operations without compromising their efficacy in day-to-day activities. Hiring staff doesn’t have to equate to a temporary reduction in billable hours.

3 Tips for Managing Staff as a Solo Attorney

Hiring In-House vs. Leveraging ALSPs

Before making the decision to hire your team, weigh your options. Does the role you’re hiring for require full-time support? While it may seem best to hire for the positions that you’re looking to manage, utilizing alternative legal services providers may be more effective in terms of cost and time management.

Hiring a full-time employee can be a huge time sink. The recruitment process is broken down into fielding job applications, reading over those applications, and the interview process. This time-intensive process can distract you from your billable work, and doesn’t guarantee immediate results.

Recruiting an employee is only the beginning – once hired, they will need to be trained in on your existing methodologies and systems. Depending on the role that you’re recruiting for, this can range from a matter of hours to ongoing training lasting weeks.

Hiring employees is expensive and challenging – ALSPs offer a range of services that can be deployed as-needed. Recruiting and training comes pre-packaged with alternative legal services, allowing you to leverage them as a plug-and-play solution to staffing needs.

Alternative legal services, such as contract paralegals and virtual receptionists, offer a scalable, simple solution to your issues. They should be considered if:

  • Your workload fluctuates enough not to necessitate a permanent hire
  • You need to scale your operations quickly
  • You do not have the time or resources to hire staff yourself

Setting Expectations and Keeping Accountability

Exiting the pandemic work environment, the American workplace has changed for virtually all professions, lawyers included. As more employees return to the office, it is critical not only to set expectations for behavior for new hires, but existing team members as well.

Are you managing a hybrid legal team? If so, you’ll need to carefully delineate communication requirements, as well as best practices for issues like internet outages and time spent during the work day. These expectations should cover not only time during work hours, but time outside of work. The home office is convenient, but has also pressured workers to operate well outside of their normal business hours.

Setting expectations from day one can significantly mitigate risk and improve performance when managing staff as a solo attorney. On one hand, you’re ensuring that their working hours are spent productively. On the other, clear work boundaries ensure that employees don’t feel overworked, a culprit in high turnover.

With more employees working remotely, it is more important than ever that you have implemented systems to track and monitor their performance, as well as respecting their time outside of the workplace.

Open Communication

When hiring new employees or leveraging ALSPs, keeping open communication channels is essential for aligning goals and ensuring needs on both sides are met. With virtual or remote workers, this issue is even more essential.

Establish systems or routine meetings to communicate needs throughout the week. Whether this is as simple as a daily checkup, or more standardized meetings periodically set throughout a month, checking up on workflow keeps companies aligned. It also ensures that your employees’ needs are being met. Ensure each meeting has an agenda set beforehand, and don’t schedule meetings to be longer than absolutely necessary.

Amata Law Office Suites Makes Managing Staff as a Solo Attorney Easy

Managing staff as a solo attorney can be a tricky business, and often isn’t something taught in law school. Private practices often require the assistance of other team members to manage their daily workload, and without the right systems in place, these tasks can become complicated.

At Amata Law Office Suites, we offer a range of services catered directly to solo and private legal practices. For those looking to build out their team, we offer alternative legal services such as virtual receptionists and contract paralegals that can be deployed and scaled as-needed.

As pandemic restrictions end, it is more important than ever to find systems that work with your legal practice. Contact us today to learn more about how Amata helps support Chicago lawyers with a full range of services.

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