Category: Live Receptionist
Many businesses are familiar with the need to connect their contact phone number with their company name, and depending on how long they’ve been in business, have already accomplished it. In this regard, a daunting prospect for many business…
One of the biggest issues facing lawyers today is the accrual of billable hours. During the early days of 2020, lawyers were forced to work remotely and reconfigure their entire practice. This led to a decline in billable hours…
When you’re developing your law firm strategy, should you include alternative legal service providers? We investigate the value of evaluating your strategy, and finding the places where you money is best spent….
According to a recent study published by Clio, only 29% of a lawyer’s workday is spent on billable time. Without the resources of larger law firms, solo and private legal practices struggle to put in billable hours – can…
If you’ve spent any time looking to expand or improve your legal offerings, you may have come across the term “alternative legal service provider.” For many practices, these services, commonly…
There are three traits to look for when seeking the best virtual receptionists for law firms. Read more here!…
Great legal practices are often defined by their high quality of service. Not only via their attorneys’ legal acumen, but through the strong attorney-to-client legal relationships they build. Timely…
A missed phone call might not seem like a big deal. But according to a 2018 report from NewVoiceMedia, now Vonage, businesses lose $75 billion each year due to poor customer service, such as missed phone calls. In addition…
Most assume that by having a phone number, they are set. Like all areas of business, however, there is a better way, and attorneys who have this “better way” setup are not only maintaining the appearance that they are…
Back in the days of traditional law firms, people had receptionists at their front desks who knew the business and fielded attorney calls. In this modern land of telecommuting, and shared and co-working office space, the modern day equivalent…