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Practicing Law Without The Errands

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It’s 3:30 pm and you are in the middle of a client meeting. You know City Hall closes at 4:30 p.m., yet you still need to obtain certified copies for an important hearing tomorrow at 8 a.m. What are you going to do?

Running a solo or small law firm can be stressful. There are so many tasks that need to be done, and they need to be done well. The American Bar Association called missing any filing deadline ‘a lawyer’s worst nightmare’. So the question arises:

Should you delegate those small but important errands? And who can you trust to handle things like obtaining Apostille, filing police reports, and paying court fees?

That is one of the questions that prompted us to create our attorney support services packages. We recognized solo practitioners and small law firms needed administrative tasks to be done correctly and efficiently, because mistakes or delays could have serious legal consequences. So we built a team of professionals specialized in ensuring documents, filings, and other legal tasks.

Can You Afford To Delegate Your Daily Legal Errands?

While attorneys need their daily legal errands to be executed on time and with precision, they also face cash flow constraints. This means most of them are not in a position yet to hire a full-time paralegal who can offload their work and allow them to focus on their billable hours.

Will a new hire be worth the money lost to the firm? Will there be enough work to keep them occupied eight hours a day?

This is where Amata’s on-demand, specialized legal support can be your solution. Our paralegals bill hourly, so you can use them only during periods of intense workloads or on a more consistent basis. They provide you the flexibility and savings you’ve been looking for, so you can get more done and focus on your firm’s growth plus providing an exceptional service to clients.

By using paralegals on an as-needed basis, you can reduce your fixed payroll costs and only pay for services that can generally be billed back to your clients.

4 Benefits of Delegating for Lawyers

Most of our clients come to us for our office space-as-a-service plans. This flexible and scalable model allows you to add or drop office space in the middle of a lease, without penalties.

But once they start to also use on-demand legal support, they never look back.

The reason is simple: even if there is an investment, there is nothing like knowing your tedious tasks are being done for you, while you can focus on more fulfilling and productive activities.

You probably have mixed feelings about delegating daily runs to courts, clerk’s offices, and sheriff’s offices, so here are 4 benefits that will help you make a decision:

        1. Enhanced Focus on Core Legal Work: Delegating daily errands allows you to dedicate more time and attention to your core legal work, such as client consultations, legal research, document preparation, case strategy, and court appearances.
        2. Opportunity Cost: Time spent on administrative tasks could be better used for tasks that directly generate revenue or serve their client’s legal needs. By delegating your daily runs, you can focus on higher ROI activities and in turn grow your law firm.
        3. Reduced Stress and Burnout: The legal profession can be demanding and stressful, and many lawyers face burnout due to the constant pressure and long hours. Delegating daily errands can alleviate some of this stress, reduce the risk of burnout, and contribute to a healthier work-life balance by allowing you and your team to reclaim personal time.
        4. Increased Client Satisfaction: By delegating daily errands and administrative tasks, you will have more time and energy to provide better service to your clients. Happy clients refer and are more likely to return for future legal needs.

To sum up, delegating your daily runs to a trusted provider allows you to focus on your core billable work, provide better service to clients, and free up space to grow your practice — all while reducing stress and administrative headaches.

What Kind of Errands Can You Delegate?

Amata’s paralegal team makes daily runs to the Daley Center, Recorder’s Office, Secretary of State Office, and the Dirksen Federal Building. With an extended line of credit provided to all Amata clients, we can pay associated costs for your documents and filings, pick up certificates, search the court docket, and much more.

Here is a list of what you can delegate using our Daily Runs to Courts, Clerk’s and Sheriff’s Offices services:

  • Service of Process
  • Research of local court rules/procedures; pro hac vice admissions, foreign judgments, out-of-state subpoenas
  • Court docket searches and retrieval of documents – state, federal and administrative
  • Obtain certified copies
  • Obtain state corporate records on companies
  • File applications, amendments, annual reports, deeds, obtain Apostille, etc.
  • Police reports
  • FOIA requests
  • Pay fees
  • Birth and death certificates
  • Delivery courtesy copies
  • Record deeds
  • Water certificates
  • Estimates of Redemption
  • Obtain duplicate tax bill
  • Pay code violation orders

So the next time that you are pressed for time and wonder if there’s a team you can confidently delegate your legal errands to, give us a call. We will pick up certificates, search the court docket, deliver courtesy copies, and do any other tedious but important task for you.

Discover our legal support staff for lawyers in Chicago.

3 Steps to Growing Your Law Firm

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Growing a remarkable company is not an easy task. Building something that lasts requires time, work, resilience, and the ability to constantly pivot.

After working with over 600 law firms in Chicago of all sizes, we have seen a few things that separate those who build a thriving firm from those who stay stuck. In this article, we’ll explore what those key characteristics are, and how you can start implementing them today.

Step #1. Set a SMART Goal

We cannot define progress without first having something to strive towards. That is why the first step is setting a Specific, Measurable, Achievable, Relevant, and Time-Bound goal. This is known as a SMART goal, and without it we have no way of measuring progress and will be more prone to stay reactive to whatever life throws our way. We want to be proactive.

Where would you like your law firm to be within 3 years? Define your target revenue, profit margins, team composition, client profile, and hours that you work. Only by being clear and specific about what we want, can we start aligning all our daily actions with our goals.

Try to also go deeper into the reasons WHY you desire those things. The only way to stick with your goals when things get busy and difficult (which they will), is by setting up goals that you genuinely care about and see the importance of. In other words, your goals should be musts and not only wants for you to truly commit to them.

Step #2. Protect Your Schedule

Now that we have a goal, the next step is to invest resources to achieve it. Those resources come in the form of work, money, attention, focus, and time.

Let’s say you want to double your firm’s revenue within the next 18 months. You would need to reverse engineer that target by asking yourself, “What would need to happen for me to double my firm’s revenue?”

This will give you a strategic set of actions that need to get done — either one time or recurrently — in order to achieve that goal.

Where most business owners get stuck is by thinking they will achieve their goals without some sacrifices. As Jim Rohn said, “What got you here won’t get you there”. There need to be real changes in your schedule, your activities, and your relationships for this new goal to materialize.

Dan Sullivan advises business owners to set an inspiring 10X goal. He says “Seemingly impossible goals spotlight a few pathways and enable you to clearly identify the 20 percent of things and people in your life that are producing most of your results, and the 80 percent of things and people in your life that are holding you back.”

“Going for smaller goals (2X growth) means you can keep 80 percent of your existing clients, roles, behaviors, and mindsets. Only minor tweaks are needed.”

“Going for inspiring goals (10X growth) requires a different kind of effort, often less in quantity but higher in quality. You’ve elevated your vision and focus and must eliminate 80 percent of your current reality. 10X requires a full-scale transformation of yourself as well as everyone and everything around you.”

This reinforces the point that, in order to achieve a higher level, many things that are keeping you stuck need to be eliminated or delegated. That is when the next step comes in.

 

Step #3. Focus On What Matters

Now you have a goal and know that strategic plan to reach it. The next step is to open up space in your calendar. This will give you the time and the mental bandwidth to take your law firm to the next level.

A tool like the Eisenhower Matrix can be highly useful in this case.

The thing is to filter any task you need to do with this set of criteria. If it’s not important and not urgent, you delete it. If it’s not important but urgent, you delegate it. If it’s important but not urgent, you schedule it. If it’s important and urgent, you do it.

In that way, you are only left with tasks that move the needle, while your team takes care of tasks that maintain your current level but don’t contribute strategically to your goals.

 

What If You Cannot Afford a Big Team Yet?

The reality for solo practitioners and small law firm owners is that, even by having goals, a strategic plan, and protecting their calendar, they do not have the team in place to delegate their work. That means that they need to keep serving clients, growing their firms, and trying to enjoy life all at the same time.

That is why at Amata we created a suite of support services, that allow lawyers to delegate admin work without the overhead costs of full-time hires. With these services, small law firms can focus on growing their firms while protecting their profitability.

Just imagine how much further you would go if you could reduce your workload by 10-30 hours a week with a part-time assistant. At Amata we find and train these assistants for you, and bill hourly for only the work that you require.

Our support services for attorneys include paralegals, law clerks, live receptionists, and virtual assistants who act as an extension of your law firm. Here is a list of some of the on-demand services we provide:

  • Appointments and Calendar Management
  • Mail opening/scanning
  • Court Runs (Including the assembly, print, and preparation of courtesy copies.)
  • Notary/Witness Service
  • Scan/Fax/Deliver documents
  • Review court fillings
  • Editing appellate briefs per your notes
  • Draft simple complaints and motions
  • Handle the back-and-forth aspects of discovery
  • Video conferencing set-up
  • New client intake
  • Hand Deliveries/Pick-Ups
  • E-Filing
  • Preparation of Notice of Filing, Notice of Motion, Certificate of Service, and forms.
  • Review of local rules, court’s standing orders, & any temporary procedural orders in place.
  • Spindle or piggyback motion hearing dates, and any communications with the court clerk.
  • Confirm acceptance of filing by the court clerk.
  • Document Translation and Proofreading
  • Formatting appellate briefs
  • Skip Tracing
  • Social media posting
  • Asset Search (bank accounts)
  • E-Recording
  • And much, much more!

By having these support services without the need to hire, train, and retain employees, solo and small firms can practice law on their terms. You can focus on billable hours, defining your vision, and being a strategic leader, all while enjoying the work/life balance you started your business for.

Contact us today and see how our on-demand, flexible legal support services can help you grow your law firm and free up your time while protecting your profitability.

Discover our legal support staff for lawyers in Chicago.

How to Stay Relevant in a Rapidly Changing Market

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According to CB Insights, 35% of businesses fail because there is no market need. All the growth potential of your business lies in its ability to pivot and meet the dynamic needs of a rapidly changing world.

How can you do this in practical terms? It all comes down to a commitment to innovation and service, which is exactly what this article will showcase through Amata’s case study.

The Genesis of a Disruptive Business

Plato said that the mother of invention is a necessity, and this couldn’t be truer in Amata’s case. Amata began when our founder, Ron Bockstahler, was working 10 to 12 hours each day while managing the backend operations of law firms.

For decades he didn’t take two days off in a row and was a self-declared workaholic. One day, he decided to go on an RV adventure with his wife across all 50 states in America and 9 Canadian provinces. This quest for a better work/life balance expanded across 8 years, hundreds of memories, Ironman races, and eventually having 6 children.

What Ron realized is that he could continue growing his business while living life to the fullest. And that’s how our innovative “office-as-a-service” model was born.

Listening to Clients: The Key to Continuous Innovation

Our innovative ‘office-as-a-service’ model started as a response to the ever-changing landscape of technology, economic cycles, and team dynamics that affect law firms and professional service firms.

When the pandemic hit and lawyers had to stay home, Amata quickly rallied clerks to make daily visits to the Recorder’s Office, City Hall, Sheriff’s Office, Clerk’s Office and Assessor’s Office for our clients.

Despite starting as a traditional co-working space, we quickly expanded to include crucial services our clients needed to grow. This includes paralegals to assist you with court cases, either on a part-time, full-time, or hourly basis. It also includes administrative assistants, law clerks, and receptionists.

When a client is coming to the office to sign documents and you need Notary and witness services, Amata has you covered. When you are too busy to pick up your phone, our receptionists got you.

It takes a village to build a thriving business. It is normal to get so caught up in serving clients that you stop focusing on the operations of running a business. We make this easier for you.

It has now been more than 21 years since we committed to staying at the forefront of innovation and creating a turnkey solution that allows you to keep expanding your firm while protecting your profitability, client experience, and work/life balance.

Our secret? Putting our clients first, listening to their needs, and doing whatever it takes to create an environment where they can thrive both professionally and personally.

 

Maximum Value With Greater Flexibility

Understanding our client’s needs has become the backbone of our innovation. We regularly ask clients for feedback and survey them, so we can meet their needs as they evolve.

Our comprehensive support combines four separate industries into one, offering flexible options for greater total value:

1 – Office space

 We offer agreements that allow you to drop or add offices during the term of the contract, without penalty, resulting in true office flexibility.

Whether you just started your law firm, have a team of 10-20, or are ready to expand your big law firm with the flexibility to scale up or down, we have prestigious locations to suit your needs. No more letting long-term leases keep you from attracting top-tier clientele, enhancing your team’s productivity, and having a professional office that reflects your professionalism.

2 – Reception

 Virtual assistants are remote professionals who specialize in all those essential but routine tasks like scheduling, document management, and phone answering. Amata’s Live Virtual Assistants are trained in the legal industry, so they know how to manage urgent inquiries on your behalf and recognize when to filter a call.

With Amata’s live virtual receptionist, law firms receive customized phone answering services with receptionists that act as an extension of their law firm. This means you do not need to hire a full-time receptionist to enjoy the benefits of enhanced productivity, such as never missing a caller.

3 – Administrative assistants

 A virtual assistant can be an invaluable gatekeeper for your law firm, saving you time and reducing the anxiety and stress of running a law practice. Our pre-vetted professionals can help manage all office operations, so you don’t have to and can focus on billable hours.

Some of the tasks administrative assistants can take off your plate are phone and email management, scheduling meetings, confirming appointments, making travel arrangements, managing contact lists, updating CRM software, preparing reports as needed, filing and organizing important documents and files, creating presentations, and more!

4 – Legal support

Amata has created the back-office operations of an AM100 law firm, for solo and small law firms. Paralegals, paralegal assistants, law clerks, and virtual assistants all act as an extension of your law firm, without needing to become full-time hires.

Leveraging Amata’s experienced resources allows you to manage your law firm around your bottom line. When you aren’t paying for under-utilized staff on your payroll, your profits increase, along with your capacity to produce more work and gain new clients, without creating constraints on your time.

With the combination of scalable office plans and flexible support & staffing services, we create a new environment for law firms and professionals. One in which they can do their very best work, increase their profitability, and have the resources to enjoy life on their own terms.

Contact us today if you’d like to experience the Amata difference. And remember, in order to create a thriving business yourself, the key is placing your client’s success at the forefront of everything you do.

Discover our legal support staff for lawyers in Chicago.

Litigation Support — What Solo and Small Law Firms Need to Know

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The economy might be slowing down, but the demand for litigation is definitely not. A 2023 study by Thomson Reuters Corporation showed that the demand for counter-cyclical practices is accelerating — particularly litigation. BTI Consulting Group found that there is ‘more litigation than ever’, and Crowell & Moring stated in their Litigation Forecast 2023 that class actions will ‘continue to be a significant part of the litigation landscape.’

With no shortage of work to be done, but with potentially fewer funds due to the economic climate, how can solo and small law firms effectively manage their caseloads while protecting their budgets?

 

Litigation Support Services You Can Afford

Litigation support services assist lawyers and legal teams during high-volume, complicated trials. Anything that doesn’t require the expertise of a lawyer can be delegated to experienced paralegals, taking admin work off the attorney’s plate so they can focus on billable hours.

Amata’s senior paralegals have more than 20 years of experience and have reached a high level of competence and understanding in several areas of law. Many of them joined Amata after spending several years accumulating experience at law firms. And they can be such a cost-effective solution for solo and small business owners because they bill hourly.

Our pre-vetted paralegals work only on the tasks that you require, for the hours that you need. Most small and midsize law firms are not handling case assessments, depositions and discovery on a daily basis, which can lead to over-paying for full-time employees. With Amata, you can rely on our team of professional paralegals and legal administrators only during periods of high workload, so you can take on more cases while protecting your profitability.

 

Case Assessment Support Services

Case assessment requires a cautious analysis of all available facts, potential legal strategies, and a deep understanding of the client’s needs. This usually happens under time constraints and with high stakes, as even a small oversight can have significant consequences in the case.

That is why we provide professional Case Assessment services covering a wide spectrum, including:

  • Fact investigation – Assisting with discovery by conducting basic research into the details of the case.
  • Client interviews – Conducting initial interviews with potential clients and filling out intake forms.
  • Case files organization and maintenance – Sorting and filing key physical documents and using a case management system to store electronic documents.
  • Act as liaison with local counsel – Communicating regularly with counsel and staying informed and updated on case progression.
  • Discovery requests and responses drafting. Obtaining documents for you
    • Under attorney supervision, preparing discovery requests and responses using Microsoft Word and mailing/emailing.
    • Helping clients to gather pertinent documents that they have saved either electronically or physically.
  • Prepare document productions – Reviewing and following ESI order regarding production format, ensuring documents are unitized, redacting confidential, PII, privileged information, Bates number, adding Confidential designations, and creating/maintaining document indices (i.e. pleadings index, production log with documents received or produced).
  • Prepare documents/exhibits for mediations, arbitrations, depositions, trials, and motions for summary judgment – Organize and display evidence/exhibits per attorney request and instruction.

Managing a court case can be a full-time job, which is why more than 600 attorneys rely on Amata. Our case assessment support services allow them to focus on billable hours, client relationships, and a healthier work/life balance.

 

Depositions & Discovery Support Services

Depositions are a pivotal point leading to the outcome of civil and criminal charges. They usually advance to an out-of-court settlement but, for cases that do end up in court, Amata’s discovery and deposition management teams are here to ensure a smooth deposition process.

Our deposition experts manage all phases of the deposition, including:

  • Conference room set-up
  • Helping deponents prepare
  • Reviewing document productions and discovery disclosures
  • Developing comprehensive witness handbooks
  • Processing supporting written questions
  • Implementing any special considerations required for a deponent.

Depositions may be represented as a written transcript, videotape, or both. After the session ends, Amata’s team manages all follow-up requirements, including distributing the transcript and supporting documentation to attorneys for review. 

We also provide virtual remote deposition technology. It is estimated more than fifty percent of all proceedings will be online this year with the trend continuing to increase. In addition to saving time, deponents are more relaxed when testifying from a preferred location, increasing their willingness to share information. Amata offers state-of-the-art virtual deposition software for deponents unable to attend in person. This technology automates the discovery process and teams benefit from powerful data analytics tools and a proven interface to collaborate from anywhere. It also includes artificial intelligence capabilities for increasing accuracy and capturing details such as emotion and movement. 

Our team has more than 21 years of experience, and we understand that every deposition is unique. We are committed to managing and following up through each step of the process, so you can focus on the intimate details of the case.

Here is a list of services we provide for case discovery:

  • Advanced document productions – Delivering or making available for review documents in response to a request for production and a subpoena. This may include producing hard copies of documents or locating electronically stored information.
  • Document review projects, coding, case management.
  • Assisting in the analyzing and sorting of produced documents to determine which items are within the scope of the case.
  • Collecting email in the proper format.
  • Creating Bates stamps for documents.
  • Utilizing docketing software to track deadlines pertinent to a case.
  • Drafting privilege logs.
  • E-Discovery consultation (tools for litigation hold/preservation, document review platforms, document production planning, etc.) – Aid in facilitating the manner in which documents will be shared with parties in the discovery process. This includes various document-sharing platforms.
  • Collection of basic ESI (custodian interviews, emails, text messages, video, documents) – The extraction and organization of electronically stored information into separate files for the legal team to use.
  • Coordination of expert collection of ESI (forensic, social networking sites, video, audio, email, text messages, etc.) – Communication with third-party data forensics providers to collect electronically stored information.

Learn more about how Amata can assist with Depositions & Discovery Here

Litigation Support to Win More Cases While Protecting Your Profitability

Whether you need to draft simple motions, coordinate with the Sheriff, appear for clerk’s hearings, or schedule court hearings, we can assist you. Our hourly paralegals work as if they were on your staff, with senior paralegals drafting subpoenas under your supervision, and paralegal assistants going to City Hall, the Recorder’s Office, and delivering courtesy copies to judges for you.

This support, on-demand services allow small and mid-size law firms to clean their schedule with errands and get back to growing their business. You aren’t paying for under-utilized staff, and suddenly your profits increase along with your capacity to serve and attract more clients — without creating new constraints on your time.

Contact our team and see how we can assist your cases. We will match you with the perfect fit paralegals and legal assistants, getting you the best quality work at the lowest possible cost. They can support your firm during case assessment, depositions, and discovery year-round, without creating the financial burden of full-time employees.

Discover our paralegal services in Chicago.

Virtual Office vs. Physical Office: Finding the Right Fit with Amata

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Should you pick a physical office or a virtual workspace? There are benefits either way. A virtual office offers flexibility, cost savings, and remote access. But a physical office provides a dedicated space for collaboration and productive meetings.

Here are Amata we offer the perfect middle. With flexible office spaces, we can serve your needs with the advantages of both a physical and a virtual office. This article is going to explain how.

Virtual Office vs. Physical Office

Here are 3 ways we can help virtual offices:

Cost Efficiency

Virtual offices eliminate the need for physical space, utilities, and maintenance. This option helps businesses maintain profitability, so they can invest more into tech, team, and growth.

At Amata we offer cost-efficient virtual office solutions, so your business can maintain its professional presence without the overhead expenses of a traditional office space.

Flexibility

We understand the importance of adaptability in today’s fast-paced world. That is why we provide 12-month lease terms with 30-day adjustment notice periods, which allow you to quickly pivot if needed.

With our scalable plans, you can also add or reduce office space as needed during the term of the contract, without penalties. Our shared spaces also virtual law firms to maintain their professional image while reducing on the second largest expense for most professional service companies: office space. You can better allocate those resources to improve technology, serve more clients, and grow your team.

Access To Legal Support Services Chicago

Whether you opt for a virtual or physical office, Amata’s support services are readily available to smoothen your operations. Our pre-vetted professionals act as extension of your team including:

  • Administrative assistants
  • Paralegals
  • Live receptionists
  • Business phone services

All of which can off-load your essential but tedious tasks like phone answering, posting on social media, keeping your databases updated, and even drafting first drafts for important cases.

Here are 3 ways we can help non-virtual offices:

Modern, Professional Office

Amata’s modern office spaces in Chicago are strategically designed to project a professional image and an environment for enhanced productivity and collaboration. You can enjoy all the credibility, safe facilities, and fully-equipped offices from a large corporation, but without the costs or 5-year leases.

Collaborative Environment

Our physical offices are designed to promote your very best work, where collaboration and innovation can flourish. With a combination of private offices, strategically placed workstations and networking events, law firms and professional service firms can focus on client service while everything is taken care of for them.

Secure and Private Environment

Physical offices provide an unmatched level of security and privacy, which is particularly important for law firms and professional service firms. We equip our offices and conference rooms with robust security measures, ensuring your data and confidential meetings remain protected.

We Can Help You Grow, On Your Own Terms

The choice between virtual and physical offices depends on your unique situation. While virtual offices offer flexibility and cost savings, physical offices provide a professional space for enhanced productivity and collaboration. With our flexible office plans and scalable solutions, we ensure you’ll find the perfect solution for your business, whether you require a modern office space, virtual office services, or legal support in Chicago.

Contact our friendly team and discover your ideal office solution to grow — whether you work remotely, on-site, or with a hybrid arrangement.

Discover our virtual offices in Chicago.

The Oldest, Most Effective Form of Business Development

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Growing a business is hard work. Tech, automations, SEO, and so much more. But there is one timeless and often forgotten way to drive new business and attract better clients: Networking.

You probably have networked your way to success for years, but did you know that most attorneys get 60-80% of their work from other professionals?

This means that meeting other professional service providers and creating mutually beneficial relationships with them can account for a big part of your growth. That is why in today’s article we’re going to talk about 3 tips for maximizing your networking efforts, and how you can do it effectively starting today.

Networking That Actually Works Tip #1: Start With Clarity

If you have done a lot of networking in the past and it hasn’t led to fruitful relationships, this may be the reason why. Whenever you are speaking with another professional the number one question (after breaking the ice with some small talk) will usually be:

“So, tell me about yourself. What do you do?”

The way you answer this question matters way more than you may currently realize. A vague answer will not be memorable and get lost among the dozens of conversations the other person will have that day. That is why the key is being clear about who you serve and how you serve them.

For example, stating that you serve corporate clients with their legal needs is very ample and easy to forget. But if you say “We are a small boutique firm specializing in compliance for pharmaceutical companies”, the specificity will help the other person remember what you do. This lasting impression significantly increases the chances of that other person referring you to the exact clients you aim to attract.

And while you may want to serve a diverse client base, framing what you do depending on the context may be a great idea. If you are meeting professionals with connections in the financial world, and that is one of the industries that you serve, you may want to emphasize your expertise in this area when talking with them by saying:

“We serve clients in a wide variety of sectors, but one of our specialties is helping financial services companies stay compliant and manage their legal needs.”

In this way, you are keeping your options open while presenting yourself as an expert.

Networking That Actually Works Tip #2: Give First

The best relationships don’t come out of a mindset of extraction, but of service. If you try to help others first, the natural human tendency will be to retribute back. So if you want referrals, refer first; if you want some counsel, provide your expertise first.

A generous attitude can solidify your reputation as a valuable and reliable professional. It also attracts more genuine connections with long-term partners who can significantly impact your business.

Just think about how have you met your best clients. Probably they came from a referral by a person who had a strong relationship with you, or by helping them first with a particular problem which then expanded into a wider working relationship. Networking goes beyond the exchange of business cards: it is about cultivating authenticity, mutually beneficial relationships with other professionals.

Business Coach Dan Sullivan talks about the concept of “Referability Habits”. These are a set of often invisible behaviors that make all the difference when meeting another person. Some of them include showing up on time, doing what you say, finishing what you start, and saying please & thank you. By paying more attention to these basic courtesies, you can become more ‘referrable’ and build your reputation. 

Networking That Actually Works Tip #3: Don’t See Others as Competition

While it is undeniable that some businesses might be in direct competition with you, the reality is that you can create mutually beneficial relationships with most professionals.

The reason is that, even if you both serve the exact same industry, your dream client might be their nightmare client, and vice-versa. Ask yourself, who is your dream referral? and who is your nightmare client? By answering those questions, you can network with other professionals and attract the actual clientele that you want.

The Business That You Want Is Only One Relationship Away

Consider this scenario: You operate a small law firm with 6 employees. At a cocktail party, you meet the CEO of an accounting firm that serves 50 clients. If you cultivated a solid relationship with this person, and successfully created a referral partnership, what would be the chances that your firm thrives?

They would be immense. Whether you are looking for more or better clients, amazing team members, or even raising capital to expand, you are one single relationship away from the business that you want.

This does not mean to treat every relationship as a business opportunity. In fact, many of our most fruitful partnerships have come from spontaneous conversations around the coffee station. It is in those unplanned moments when we can connect with others and come up with our brightest ideas.

Cultivate the Relationships that Will Build Your Business at Amata

While networking can take your business to the next level, the reality is that most of us are busy. That is why at Amata we create an environment where collaboration naturally happens, so you can build your business just by going into the office.

Our workstations are strategically placed to foster collaboration with peers. Our offices are centrally located, with cozy cafés around for meetings. Our signature cognac room allows you to relax and end the day by sharing stories with other attorneys.

At Amata, you’ll also get to meet professionals from other industries, from accountants to financial advisors, marketing professionals, and HR firms. This can lead to new clients, referrals, joint ventures, and even friendships. We also organize monthly meetings with over 600 attorneys, where you can expand your network and business opportunities.

Contact our team here to see how Amata’s networking opportunities can help take your business and relationships to the next level!

Discover our networking events for Chicago lawyers.

The New Office Model for Attorneys

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The “office-as-a-service” model, often referred to as OaaS, is a flexible approach to providing office space and related services to professionals, including attorneys. This model saves costs and provides law firms with all the support they need to thrive, with the flexibility to stay competitive in today’s changing marketplace.

In this article we’ll explain eight benefits of the office-as-a-service model (OaaS) for attorneys, and why it is perfect for solo and small law firms.

Benefit 1: Flexible Workspace

Most lawyers start their own law firms seeking freedom – the freedom to have more control over how they work and to generate higher revenue from the book of business they’ve built.

Freedom and profitability. The problem is that large offices with long-term contracts give you none.

With Amata, attorneys can rent office space on a flexible basis, whether they need it for a few hours, days, or months. This flexibility allows you to adapt your office space to your specific needs, such as client meetings, research, or collaborative work with colleagues.

For example, our conference rooms can be used in 15-minute increments, and you only pay for the time you use (they are not rounded up to the nearest hour).

Most lawyers do not need to come into the office on a regular basis. You can free key resources by having a flexible workspace that adapts to your exact needs. 

Benefit 2: Cost Savings

Instead of committing to a long-term lease and incurring the associated costs of maintaining a traditional office, attorneys can save money by paying only for the space and services they use.

In today’s economic environment, the ability to adapt by adding or removing office spaces without penalties is crucial. That’s why our plans offer 12-month lease terms with a 30-day notice period for adjusting office space, allowing you to reduce costs and maintain profitability when needed.

Benefit 3: Access to Prime Locations

You probably don’t need a 240-square-foot office with a lavish library. What you need is a space that conveys professionalism and is strategically located near courthouses, government offices, and transportation routes for your team.

Our offices are located in professional and prestigious addresses in Chicago. All locations are within walking distance from major public transportation, and some are even steps away from the courthouse.

This enhances your law firm’s professional image and accessibility to clients. We have 3 locations to choose from and meet your exact needs.

Benefit 4: Fully Equipped Offices

You don’t need to be an AM250 firm yet to access top-tier support. Amata’s offices come fully equipped with essential office amenities, including furniture, high-speed internet, phone lines, printing and scanning facilities, and conference rooms. This minimizes your need to invest in office infrastructure.

Benefit 5: Support Services

One of the downsides when transitioning from a big corporation to running your own solo or small law firm is giving up the numerous support mechanisms that make life easier.

That is why Amata provides on-demand (hourly) support services in the form of admin assistants, paralegals, receptionists, and business phone/phone app services that free your time to focus on billable hours and enjoy your life.

Imagine having:

  1. Hourly paralegals that work as if they are on your staff.
  2. Administrative assistants that work with you virtually and in person, depending on your needs and circumstances.
  3. Paralegal assistants that go to city hall, the Recorders Office and deliver courtesy copies to judges for you.
  4. Live receptionists who can screen your calls, handle new clients in-take, and greet your guests.
  5. Notary/witness service program at all locations; plus a remote notary/witness service program that includes video recording.

These are all examples of what our law firms get with our Attorney Support Services.

Benefit 6: Networking Opportunities

Growing a solo firm can be, as the name implies, pretty lonely. But with Amata’s model it doesn’t have to be this way.

You’ll get to meet professionals from other industries, which can lead to new clients, referrals, or joint ventures. We also organize monthly meetings with over 600 other attorneys, where you can expand your network and business opportunities.

Benefit 7: Scalability

When your revenue goes down, as a business owner you need to reduce expenses to maintain profit. Amata allows you to drop or add offices during the term of the contract without penalty, resulting in true office flexibility.

Whether your law firm grows or downsizes, you can easily adjust your office space needs without the complications of breaking leases or finding new locations. This scalability in your office space costs (which typically represent a significant portion of expenses) can be invaluable during fluctuations in client demand.

Benefit 8: Virtual Office Services

Working from home can be phenomenal, but there’s one problem: you can’t use your home address for client services!

That is why we provide a virtual business address, so clients associate your organization with Class A, prominent office buildings in the Chicago area. A virtual business address also entitles you to receive correspondence at the location, receive phone calls, and enjoy mail processing and forwarding from the on-site staff.

The New Office Model, Perfect for Solo and Small Law Firms.

The Office-as-a-Service (OaaS) model was born to provide attorneys and law firms with flexible office terms and help them reduce costs while improving operational efficiency.

This enables legal professionals to focus on billable hours, serve their clientele, and enjoy life on their terms. You can access fully equipped offices in prime locations, along with a suite of AM250-level support services, all tailored to your unique needs.

For more than 21 years we have helped attorneys like you to serve more clients without sacrificing their health, family life, or profitability in the process. Give us a call today if you’d like to explore our flexible and scalable office solutions.

Discover our offices for lawyers in Chicago.

How to Access Top Legal Support Services Without Being an AM250 Yet

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According to the American Bar Association (ABA), the average American lawyer works 50 hours per week. But what if we told you only 35% of that represents billable work?

That is what the 2022 Legal Trends Report by Clio found: only 3.5 hours of most attorneys’ long work days are billable. The rest of the time is spent booking calls, mailing clients, running meetings, and doing admin work.

This runs contrary to the reason why most small firm founders started their practice. Attorneys can easily fall into high-stress, low-pay months, daydreaming about the support services AM250 firms enjoy.

But what if you could have the support system of a coveted AM250 firm, but with the flexibility and affordability you require now?

 

Enter Amata’s Lawyer Support Services

For over two decades, our mission has been clear: Support law firms in serving more clients while enjoying a healthier work/life balance.

Let’s say you started your solo practice after leaving an AM250 law firm. You went from billing $450/hour to $325/hour, but it was okay because that convinced some of your clients to come with you. You expected less overhead, higher profitability, and more control over your time.

The problem is that without assistants, senior paralegals, and accountants, you had to work longer, non-billable hours just to keep up. A 10% drop in billable hours can mean hundreds of thousands of dollars less in potential business that could be developed. That is the opportunity cost of trying to do everything by yourself.

But what if you decide to hire support and focus on billable hours? The list of support services can be long, but very worth it depending on your case:

  1. Copy & Mail Handling: A virtual assistant can manage your office mail and make copies of essential documents when needed.
  2. Deliveries: Office staff can assist with physical document deliveries and handling paper checks for legal fees.
  3. Research Assistance: A virtual assistant can handle legal research and document requests through Lexis-Nexis.
  4. Paralegal Support: A paralegal can manage caseloads, client intake, deadlines, court paperwork, and client inquiries.
  5. Administrative Help: Office and virtual assistants can provide support with tasks like mail retrieval, email management, project management, marketing, social media, proofreading, and document scanning.

The question is, how can you afford these services without being an AM250 law firm yet?

Flexible Support Services Without the Overhead

The demand for legal services has been volatile over the last 3 years. Firms need to manage staffing and resourcing effectively to remain flexible and serve clients without the stress.

Here’s how Amata legal support services in Chicago help you do that:

1. On-Demand Paralegals

No longer do you need to worry about keeping a paralegal busy for a full eight-hour day. We vet paralegals who can act as an extension of your team and bill only the hours you require.

Our senior paralegals have 20 or more years of experience and specialized knowledge. We also can connect you with junior paralegals ready to handle:

  1. Editing appellate briefs and other briefs per your notes
  2. Handle the back-and-forth aspects of discovery, which can last for months
  3. Draft simple complaints and motions
  4. Assess and prioritize cases
  5. Close on real estate transaction

All so you can ease your caseload while paying only for what you require.

2. Legal admin support

With the right support, lawyers are able to boost their productivity, grow their practice, and do what they do best — practice law.

Amata’s legal support services include receptionists and administrators who can help scan documents, track packages, and review court filings. We also understand you don’t have time to train, and that is okay. All our staff is experienced and vetted to understand your unique needs.

3. Virtual assistants

The traditional formula for growing a law firm is billing more hours or increasing rates, but there comes a point where that approach goes against the client’s best interest.

With virtual assistants, there is a third option. Eliminate all under-utilized time and expenses, delegate administrative work, and focus on billable hours. This increases your profitability and allows you to scale, while serving your client’s best interests.

Some of the tasks virtual assistants can handle for you are:

  1. Document review, organization and summarization
  2. Data entry
  3. Calendar management
  4. Meeting scheduling and coordination
  5. Technological support
  6. Invoice preparation and payment
  7. Social media assistance
  8. Non-legal correspondence, transmittal letters, and email
  9. Case management system update
  10. Internet and public database research

4. Live receptionist

Busy lawyers require professional receptionists. And with Amata, there is a better alternative to hiring, training, and retaining full-time, in-house receptionists yourself.

Our legal virtual receptionists ensure that you never miss a caller. They can screen calls, schedule appointments, reply to messages and return phone calls for you. All the information is updated in your database, so you can follow up at your own pace while clients are taken care of.

Hiring the exact receptionist support you need for only the time you need is possible. This significantly reduces the risk when hiring staff to support your operations.

5. Office options

Amata’s revolutionary concept is that office space should be consumed and paid for the same way we use and pay for software. You wouldn’t purchase 5 licenses of your practice management software when you only need 2, so why do we sign long-term leases for space with 5 offices when we only need 2?

Modern law firms require office plans that can be scaled up and down without penalty.

Imagine a place where you can enjoy the comradery of other attorneys, meet with clients in an impressive law office setting, and enjoy coming to the office. If an associate leaves or joins your firm, you can give up or add offices as needed. It’s all about only paying for what you need, not wasting money on office space you are not using in anticipation of growing into the space.

Access AM250-Quality Legal Support On Your Terms

Amata’s paralegals, paralegal assistants, law clerks, and virtual assistants act as an extension of your law firm. Here is a list of some of the services we can give you access to:

  1. Notary/Witness Service (Amata Location or Remote, includes video recording)
  2. Court Runs (Including the assembly, print, and preparation of courtesy copies.)
  3. Mail opening/scanning
  4. Assistance with certified mailings
  5. Scanning/copying documents
  6. Faxing documents
  7. Preparation of FedEx
  8. Set up assistance and coordination of services (phone, copier codes, messenger)
  9. Bank deposit
  10. Catering support/ordering
  11. Faxing support
  12. Special orders/3rd party ordering
  13. Video conferencing set-up
  14. Hand Deliveries/Pick-Ups
  15. E-Filing
  16. Preparation of Notice of Filing, Notice of Motion, Certificate of Service, and forms.</span
  17. Review of local rules, court’s standing orders, & any temporary procedural orders in place.
  18. Spindle or piggyback motion hearing dates, and any communications with the court clerk.
  19. Confirm acceptance of filing by the court clerk.
  20. Document Translation
  21. Interpreter – Remote or On-Site
  22. Preparation of Table of Authorities
  23. Formatting appellate briefs
  24. Skip Tracing
  25. Asset Search (bank accounts)
  26. E-Recording

Inquire today to learn how our on-demand, flexible legal support services can help your law firm increase profitability without the stress.

Discover our legal support staff for lawyers in Chicago.

5 Things Law Firms Should Consider When Choosing Office Space

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The legal industry is changing. The COVID-19 pandemic has reshaped the way lawyers work, with some embracing the flexibility of remote work while others emphasizing the importance of in-person collaboration.

But for most small firms, office space rental is a big expense that needs to be considered carefully. As the legal industry continues to evolve, so do the needs and preferences of law firms when it comes to office space. Is there a solution in-between costly office spaces and having no office at all?

Before you sign that lease, consider these 5 factors that will help you select an office space that meets your unique requirements.

1. Location, Accessibility, and Client Convenience

Having an office with strategic proximity to courthouses, government offices, and clients can significantly impact your firm’s daily operations and client relationships. A conveniently located office not only reduces travel time for attorneys but also makes it easier for clients to reach the firm for meetings and consultations.

Deciding where your law firm will be located also plays a huge role in attracting and retaining the best employees. A recent study by Thomson Reuters of solo and small law firms found that work/life balance is a top priority for attorneys, and your office location can significantly impact this with commute times.

Top clients AND talent are attracted to Class A office buildings in the Chicago area. And with Amata, you can access them in a way that suits your growth needs and budget.

2. Space Design and Layout

When selecting office space, consider the layout and design to ensure it aligns with your specific needs.

For example, most lawyers do not need to come into the office on a regular basis, but they will occasionally require a conference room. Whether it is for client meetings, gatherings with your team, or space to focus outside of home, your office space should have conference rooms available for the day.

With Amata’s hybrid office model, solo and small law firms can have on-demand conference rooms for up to 18 people. You can book a room with tech capabilities for presentations and lots of coffee, so you can impress clients without the fixed cost of a traditional office space.

3. Technology and Infrastructure

A well-equipped office should provide the necessary technology to seamlessly run your law firm. This includes high-speed internet, secure networking, video conferencing, and reliable phone systems to support your legal teams. 

This is why at Amata we provide a full-service law firm space with the flexibility you require. More than 800 law firms and professional services companies benefit from the following (either directly or through our vetted partnerships):

  1. A client in-take process
  2. Support staff (on-site paralegals, live receptionists, docket clerks)
  3. Practice management software and/or a CRM
  4. Billing software
  5. Computers/printers/copiers/mail equipment/phone
  6. Private and virtual offices
  7. Networking opportunities

In today’s competitive environment, reducing your office costs is vital to investing more in technology, automation tools, and compensation. As international lawyer Sandra Chiarlone realized, the result is effectively servicing your clients and growing a successful law practice.

4. Flexibility and Lease Terms

With today’s fluctuations in caseloads and staffing needs, having flexible lease terms becomes a must. Ideally, you would find a comfortable space with a short-term lease that is not costly to terminate.

At Amata, we focus on affordable AND scalable plans. After all, cheap rent may not lead to a reduction in costs. For example, without having the ability to add or drop offices during the term of the contract, you may not know the true cost of hiring a new associate.

But with Amata, if that associate leaves the firm for any reason, that office and the associated costs are terminated — protecting your profitability from incremental overhead expenses.

5. Health and Safety Measures

A home-based work setting may pose challenges in ensuring adherence to post-COVID-19 health and safety protocols. A professional workspace will ensure proper ventilation, sanitization protocols, and established contingency plans for emergencies and crises.

This not only protects the firm from potential liabilities but also strengthens the trust and confidence of both clients and personnel in the firm’s dedication to their well-being.

Conclusion: Selecting the right office spaces comes down to flexibility

It is hard to predict all the factors that may impact your office space. Will you require extra offices? A conference room? New technology?

That is why choosing the right office space for your law firm comes down to flexibility. Location, accessibility, space design, technology, and health and safety measures are all key factors. By having flexibility around these aspects, law firms can create a workspace that not only meets their current needs but also positions them for future growth and success in the ever-evolving legal landscape.

At Amata, we have traditional and modern designs to choose from. All locations are professional, in prestigious locations, and within walking distance from major public transportation. Find the true office flexibility you seek.

Discover our offices for lawyers in Chicago.

The Most Dangerous Number for Law Firms

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The Most Dangerous Number for Law Firms

Keeping your law firm resilient and prepared for change is critical for its long-term success. This resiliency relies, in part, on your ability to pivot and stay agile in the face of change. But how can you achieve this resiliency in practical terms? Start by avoiding the number one.

 

The most dangerous number in business

What is the average client worth to your firm? If you take into account not one case but the lifetime revenue each client represents to your firm, it might be a lot.

The problem arises when one client represents so much of your firm’s earnings, that their departure would be catastrophic. This is known as single-client dependency, and it is one of the most critical factors that can affect your law firm’s valuation. For example, if you’re considering selling your company, banks will inquire whether you have any clients worth more than 5% of your revenue.

That is why marketing author Dan Kennedy used to say, “The most dangerous number in business is ONE.” When an entire business depends on just one market, client, or partnership, it is always one stroke of bad luck away from failure. With so many circumstances beyond your law firm’s control, it is better to set your business to be resilient from the start and avoid single-client dependency.

 

How to keep your law firm agile and profitable in the face of change

The world is changing fast and, in order to adapt, modern law firms require a better model that allows them to grow with peace of mind. This means having flexible expenses that can scale up and down as your law firm grows, in order to maintain profitability regardless of the circumstances.

This is the model Amata is proud to provide. Our scalable solutions help modern law firms access everything that they need to support their growth — virtual assistants, trained paralegals, professional offices, and networking spaces — but without the rigidity that can undermine your law firm’s resiliency.

Law firms should be able to evolve as the needs and expectations of their clients change. Take, for example, the size of the average law office. In the past 20 years the average space allocated per attorney has gone from 1,400 sq. ft. to 700 sq. ft. today, and that number continues to shrink every passing year. Law firms are taking a hard look at their office costs and would prefer to allocate those funds to technology, automation tools and compensation.

The extreme are the law firms who opted for a fully remote environment. No dress code, no commute, and flexible hours. But while remote work can have some perks, some recent studies are finding that going “fully remote” can create new problems such as feelings of isolation and decreased productivity. Many of our clients have come to the conclusion that working from home simply didn’t work for them – personally or professionally.

So, is there a balance? How can law firms remain flexible in their costs, while keeping a professional image that leads to increased clientele?

 

A new model for growth

When a law firm loses a significant client, the immediate challenge is maintaining cash flow. This is where the importance of flexible office plans becomes evident. In an industry where expenses can quickly pile up, having flexible arrangements can be a lifeline.

This is what happened with one law firm serving the Chicago area since 1997. The team was forced to work remotely during the COVID-19 pandemic, and started to question the necessity of a high-maintenance lease they had been paying for the past 13 years.

When this firm contacted Amata’s team in 2021, they were ready to try a new approach. They hired virtual office services, including phone answering, call forward and automated receptionist features. This allowed them to enjoy the benefits of a brick-and-mortar office, such as reliable customer service and confidential lines for client calls, without the need for an in-house physical presence.

As a result, this firm was able to drop its monthly expenses from over $21,000/month to about $550/month. And they did it while maintaining a professional office space, receptionist services, and the ability to add or drop offices without penalty. 

Flexible office plans provide law firms with the agility to adjust their expenses according to fluctuations in their client portfolio. This law firm is an example of how flexible solutions can reduce costs, cut operational inefficiencies, and unlock growth without the risks of fixed costs.

Amata gives law firms everything they need to grow in today’s changing landscape. We provide a range of solutions, from phone answering and virtual office management to document filing and legal research. Our objective is to free up your time, resources, and staff so you can focus on doing what you do best – winning cases!

Inquire here about our tailor-made solutions that can ensure profitability, even in the face of change.

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